Ryan and Conner came out to scope our sewer for a potential new home we were buying. I was able to get an appointment the next day! They showed up promptly on time, and were efficient in completing the inspection. They were both friendly and professional and did a wonderful job! Thank you so much for giving us peace of mind as we search for our new home. Highly recommend!
Ryan and Connor were extremely professional, and were quickly able to unclog the main sewer line issue I was having. I was able to get quick 1 day service which was important to me since I wasn't able to use any water in my house without water coming up into the basement. They also explained what they were doing and what the potential causes were for what was happening and the steps they would take to fix the issue as well as a backup plan if that, which was great for me since I have no knowledge on anything related to plumbing. I will definitely be using 1-Tom again for any future issues I experience due to the great service I received.
I had to have stack replaced in wall that all my upstairs bathroom drained and was vented thru. They had to move some furniture. Everything was covered properly. We even had to remove rug. They had to break into plaster wall that contained lathe, concrete and some sort of wire mesh.This work took them only about 4 hours. The men that were here were professional, polite and competent. They really did a great job. Cleaned up nicely. This company did a great job.
Professional, efficient, friendly, honest and informative, from the office staff to the technicians---I could go on and on. A friend recommended your company to us because we had a sewer leek/backup. Joe came out and got to work immediately diagnosing problem, keeping us informed and showing us the trouble spot. Later Blake and Cody came to replace broken pipe. They worked efficiently and timely, being careful not to tear up the yard. Joe came back out to scope and jet the line, even giving us pictures of the line at different intervals so we could see if was all clear. Don't let Joe's youth fool you! He is extremely knowledgeable, very hard working and his passion for his job shines through when you talk to him! We would definitely recommend One-Tom Plumbing and request Joe and crew for any future projects without hesitation!!!
I called at 8am to schedule one branch Drain Cleaning for a sink drain they said they charge $200 but said they could do it 3 to 5 PM. I found another plumber that could do it within half an hour for $270 so I cancelled with one Tom plumber I went with the other guy who came right over and clear the drain. One Tom plumber could have done it for less but I would have had to wait a little bit longer. In any case the person scheduling was very helpful and gave me no grief about canceling my appointment for the day. I would not hesitate to call 1 Tom plumber again!
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