Outstanding service! Fair price! Very professional! Very informative! The guys showed up an hour after we called which is great! They cleared the blockage in our utility sink drain in minutes. I asked if they’d give me a quote on some other plumbing repairs I need done since I’m finishing my basement and they had no problem doing so. The quote beat all the competition! We are using 1 Tom Plumbing from here on out! Thanks guys!
For too many months to disclose, I had an inoperable garbage disposal due to a metal object lodged inside the disposal chamber. I finally decided to make a call to a plumber, as I had no success on my own freeing whatever it was causing the problem. I had planned to call Roto-Rooter, since I had used them on several occasions in the past. But while searching the web for a phone number, I saw an ad for 1-Tom Plumber. I was immediately drawn to the many 5-star ratings I saw for this business. I confess that I had not heard of the company until that day. I placed a call on a Saturday, and someone answered on the second or third ring. The gentleman I spoke with was exceptionally polite and pleasant. My appointment was scheduled for Monday. The plumber that provided the service was Tim. He arrived at my house on time, and provided top-notch service. I can honestly say that Tim made every effort possible to remove the foreign object, but it proved to be impossible - much as I had expected. Tim installed a new garbage disposal, and also replaced a leaking gasket on a sump pump. Thank you, Tim and1-Tom Plumber, for a very professional and pleasant plumbing service call. You have another satisfied customer that you can add to your list. Kindly, Dave Fletcher Cincinnati, OH
Ryan and Conner were very professional and timely. They were nice, and were very clear on what the issue was on my pipes. Plus I had known one of them already from a while ago so it was refreshing seeing a familiar face. Thank you so much for helping us out!
From start to finish, this company was top notch. Fast to respond and on time. Took care of my clogged drain immediately and the cost was very reasonable, they even took a look at the tub drain for me. Ryan and another young man ( didn't get his name) were very polite and professional. Only place we'll ever go with. Happy customers.
I will never use anyone but 1-Tom-Plumber!!! Main sewer started backing up last night, reached out to the company and they sent their technician Ryan out to my house. He was on time, courteous, and explained the entire process to me. He didn't try to "scare" me into services I didn't need. He was here for 2 hours making sure everything was done correctly. Additionally, he took the time to document exactly where the break in the pipe was (middle of the street) and sent me pictures that I could provide to the City. Again, I say, I will never choose another plumber!!! 1-Tom-Plumber is awesome! Only downside was that he didn't have any yard signs left in his truck so I could spread the word about you all.
For more information on our listings, advertising, coupons, and mailers, please contact us today!