AA Plumbing repaired the broken water main to my house. We were without water. Shortly after our call AA's representative, Raphael, hustled out to our home to assess our situation. We had a great discussion of options and I was impressed with his completeness. And with his sense of urgency on our behalf since we are without water. He prepared and emailed to me an estimate for the worst-case scenario of replacing the entire water main out to the water meter. THE NEXT BUSINESS DAY a crew, Dalton and Sam, phoned at 7:30 AM that they were on their way. They arrived soon after with all the equipment and materials necessary for any contingency. They promptly excavated the site of the break, assessed it, helpfully discussed my options again and were willing to accept any scope I set for the work. I opted to go with the worst-case scenario and replace my entire water main (close to 100 feet of pipe). Dalton and Sam set right to work and in 2.5 hours had completed the project. Their work was top notch: skilled, professional, obviously experienced, speedy, cheerful, complete, adaptable. And careful -- for instance, they operated the backhoe with skill to avoid my overhead power line and to avoid gouging my lawn around the trench with the teeth of the scoop. And Dalton and Sam cleaned up the site as well as was practically possible. Super job!
Had a bathroom remodel/upgrade done. Daniel was great, very professional. He showed up everyday when he said he would, kept his work area very clean and tidy, gave a recap of the day and what to expect the next day, and was flexible and accommodating with changes. We would absolutely have him return for future projects!
Called for an estimate. Brandon came in and I showed him everything beforehand to get estimate. He gave me an estimate of $800 so I asked to give better price and he reduced $21. So I asked him to do little better so he went to his truck to see if he can do any better. After 5 minutes came back and raised his estimate to $875. Upon asking he said that I did not put the price of fixing my bedroom toilet. I had showed him everything upfront. I called their office and talked to Chris which was no good. Brandon was very rude saying this is what it is. In a nutshell, this place is NOT TRUSTWORTHY. I am glad that went to another licensed plumber and got it done $250 cheaper.
Our sump pump went out and the water was rising and we needed help right away. They arrived within hours and installed a new pump. Great response and very professional. Would highly recommend!
The Customer service was fantastic!!! Kari was the lady that scheduled everything and with me being and over the road truck driver, they worked around my schedule. The technician was new and I wouldn't of noticed by the great work and effort. My Plumbing Company For Life!!! Appreciate you guys!!!
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