Had a bathroom remodel/upgrade done. Daniel was great, very professional. He showed up everyday when he said he would, kept his work area very clean and tidy, gave a recap of the day and what to expect the next day, and was flexible and accommodating with changes. We would absolutely have him return for future projects!
Staci Williams
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June 18, 2024
We chose not to hire them because they had outrageous prices. $70 fee just for coming out when everyone else is free. $275 just to auger a sink. Over $5k to replace exposed pipes. My husband will just suffer the job. Times are hard and prices like these don't help. The tech was a nice guy.
Mark Roeser
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March 14, 2024
**** See update at bottom***
Very disappointed with what I feel is a deceptive business practice. We were given a quote to replace a bathroom faucet and the two shut off valves. The plumber gave us a quote of $850 even though he said he could do it in an hour and the new faucet and parts would be under $150. Really - $850????
Plumber said his hourly rate is $225 an hour, so it still should only have been under $400, but his little pad said the quote would still be $850.
I declined to have them do the job, so in essence I paid a $79 service call fee to pay to get an estimate that is double the cost of what the plumber says is the labor + parts/supplies.
Update: **** Rafael, Manager called me and apologized. The service tech had been on job for 90 days and the quote he provided me was done incorrectly and included 3 separate jobs and trips instead of just one. Rafael was very professional, assured me they are retraining the tech, and offered to complete the job for no charge. Since I had already found another source to do the job, I assured him I would give his company another opportunity the next time I had a plumbing issue and he promised he would do it at cost. Due to Rafael's handling of this situation, I would encourage customers to keep AA Plumbing on their list to consider.
Kimberly Rose Bley
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April 16, 2024
Rafael was good. We had some issues with the bathroom install due to the age of the home and plaster walls. He came along with the installer to make sure it was done right to the companies standards. In the end modification s had to be made and everyone was satisfied.
Paul Bush
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November 09, 2023
Everyone I dealt with at AA Plumbing was polite, upbeat, and conscientious. Our project was a remodel and update of our bathroom. The project manager Daniel Howard had the right skills and attitude to deliver exactly what we hoped for, and he always arrived when he said he would, and did what he said he would. He was a pleasure to work with, as was his sometime partner Vince. We've very happy with the result and we appreciate the effort AA made to keep us within our budget. I had not dealt with AA before, but I now consider them my go-to company for any plumbing work in the future.
Had a bathroom remodel/upgrade done. Daniel was great, very professional. He showed up everyday when he said he would, kept his work area very clean and tidy, gave a recap of the day and what to expect the next day, and was flexible and accommodating with changes. We would absolutely have him return for future projects!
We chose not to hire them because they had outrageous prices. $70 fee just for coming out when everyone else is free. $275 just to auger a sink. Over $5k to replace exposed pipes. My husband will just suffer the job. Times are hard and prices like these don't help. The tech was a nice guy.
**** See update at bottom*** Very disappointed with what I feel is a deceptive business practice. We were given a quote to replace a bathroom faucet and the two shut off valves. The plumber gave us a quote of $850 even though he said he could do it in an hour and the new faucet and parts would be under $150. Really - $850???? Plumber said his hourly rate is $225 an hour, so it still should only have been under $400, but his little pad said the quote would still be $850. I declined to have them do the job, so in essence I paid a $79 service call fee to pay to get an estimate that is double the cost of what the plumber says is the labor + parts/supplies. Update: **** Rafael, Manager called me and apologized. The service tech had been on job for 90 days and the quote he provided me was done incorrectly and included 3 separate jobs and trips instead of just one. Rafael was very professional, assured me they are retraining the tech, and offered to complete the job for no charge. Since I had already found another source to do the job, I assured him I would give his company another opportunity the next time I had a plumbing issue and he promised he would do it at cost. Due to Rafael's handling of this situation, I would encourage customers to keep AA Plumbing on their list to consider.
Rafael was good. We had some issues with the bathroom install due to the age of the home and plaster walls. He came along with the installer to make sure it was done right to the companies standards. In the end modification s had to be made and everyone was satisfied.
Everyone I dealt with at AA Plumbing was polite, upbeat, and conscientious. Our project was a remodel and update of our bathroom. The project manager Daniel Howard had the right skills and attitude to deliver exactly what we hoped for, and he always arrived when he said he would, and did what he said he would. He was a pleasure to work with, as was his sometime partner Vince. We've very happy with the result and we appreciate the effort AA made to keep us within our budget. I had not dealt with AA before, but I now consider them my go-to company for any plumbing work in the future.