I have dealt with Air Authority for several years. They have annually cleaned and checked both my air conditioner and furnace. 3 years ago, they installed a new air conditioner, and just last week they installed a new furnace. The technicians who come to the house are great. They are always on time, they do their job efficiently, and patiently answer any questions I may have. The salesmen do not push you into something you do not want. They listen to your needs and work with you to get you just what you want. I would highly recommend this company to any one who wants a knowledgeable, efficient, and caring team.
I checked around town at many of the other competitors to Air Authority. When it came down to value for my furnace replacement, they were unsurpassed. I got simple and easy to understand quotes, why one furnace might be preferred to another, and no pressure along the way. The team made the process painless and I will be using them again in the future.
We've taken advantage of Air Authorities maintenance plan for several years and have been extremely happy! When our system needed replacement we appreciated that their sales people asked a lot of questions from how long we planned to stay in the home, to comfort preferences and usage patterns. Then they presented options, explained the pro and con of each and let us make an educated informed decision. As business owners we recognize people that are at the top of their game and Air Authority is leading the pack!! Couple other things - the system is saving more money than suggested - about $40 per month in the summer. Finally, consider the HALO air cleaner - all the smells and dust are gone from our home. Well worth the investment and highly recommended. Ten stars!!
Great service from Larry! He took the time to explain everything about my AC unit during a service call. The price for the service call was very reasonable and great value. Will use them again in the future.
Mike was extremely friendly and knowledgeable. He answered all of my questions and even let me watch as he diagnosed our a/c issues. When he found the issue he explained exactly what was wrong and quickly fixed the issue. He thoroughly cleaned our a/c unit and was very courteous and professional. We will continue to renew our service plan annually as we are treated like VIP customers!
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