Air Authority Heating & Air Conditioning

654 Reading Rd, Mason, OH 45040, USA

About Air Authority Heating & Air Conditioning

4.8 / 5

from reviews

    Allison Ritz
    -
    November 18, 2021

    We recently had Air Authority out to our house for concerns about our Heat Pump. Mark was on time, professional and very knowledgeable about the unit, thermostat, and how they're supposed to work. I asked many questions and he answered everything glad fully and really helped educate me on my unit. This was great to me because I like knowing my product and how it works so I can be knowledgeable in future purchases/ concerns. The price for this service was $74 which is a GREAT price. I work for a local answering service and this is by far the most affordable company in this area. I feel very comfortable and confident about paying for this service call. It was definitely worth the price. I will definitely be using them in the future.

    John Abrahams
    -
    January 01, 2022

    Everything went like clockwork. I loved how they explained all the details of what to expect and didn't try to over sell their line of products. Everyone from the technical reviewer, the sales manager to the installers were professional and polite. Good workers are hard to find of late but this company seems to have what it takes to retain a quality crew. Will use again if needed.

    Amy Wissel
    -
    January 15, 2022

    Great experience with Air Authority. Seamless process. They talked me through every step. Provided a variety of options and during installation explained what they were doing and why.

    Sarah S
    -
    December 08, 2021

    Promptly answered the phone and came for a service call the morning after thanksgiving. They made a temporary repair to our furnace and came out 4 days later to replace the unit and the cost of our previous repair was applied towards the new furnace. Professional and knowledgeable technicians and sales team, excellent quality work and more than fair prices! Will definitely use them again in the future.

    Paul Zaffiro
    -
    December 02, 2021

    I extensively interviewed eight (8) HVAC contractors before selecting the Air Authority to replace my system. I was looking for a contractor that was extremely knowledgeable and that would install my system with excellence. I am a Mechanical Engineer with a manufacturing background. “Excellent” means that all components are plumb, level, neat, and exceed code requirements. The Air Authority delivered. Their attention to detail was phenomenal. A few examples of what excellence looks like: the hole for the refrigerant lines was silicone caulked and then covered with brick dust to match the rest of the brick; the hole from the previous refrigerant line was expertly patched; the pad for the outdoor unit was carefully leveled and placed on a layer of crushed limestone; all duct connections were silicone caulked to eliminate leaks; the new disconnect box for the outdoor unit was perfectly level and silicone caulked on the top; my basement and utility room were left spotless. My new system purrs like a kitten and looks the part, too. And the Sales Manager, Jack Thompson, was right there throughout the process to expertly spec my new system and answer my many questions both before and after the installation. You want to use these guys.

    Air Authority Heating & Air Conditioning

    Our Address

    654 Reading Rd, Mason, OH 45040, USA

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