In early February of 2021 I choose Air Authority to install a new HVAC system in my condo. The system included an inside air handler and a Train 16 Seer Air conditioner unit. I got quotes from 5 vendors for this system installation. I choose Air Authority primarily because the sales person spoke the truth to me (I discovered this after getting the other quotes and doing my own research) and Air Authority was the best priced system taking into account the hardware and service warranties. I was extremely pleased with the installation. The 3 man installation team was professional, courteous, knowledgeable and genuinely concerned with my home and the installation. I am a Mechanical Engineer who asks a lot of questions. The team lead, Lee, was fantastic at making sure I knew what they were going to do (before they did it) and addressed all my concerns and questions. I am very happy with my new system and look forward to many years of carefree service. I surely recommend Air Authority.
We have used Air Authority two times now. The first time was for a furnace replacement that we had to replace before we moved, and the second time was for a complete furnace/AC install in our new house. The owner, Larry, was fantastic to work with. His crew was prompt, professional, proficient, and also very pleasant! I would highly recommend this company! They are an A+ company in our book, and we’ll be lifelong customers! Seriously, call them for your AC/Furnace needs!
Great service. Quick response and diagnosis when air conditioner froze up. Service options well explained. Decided to replace the heating and cooling systems given the age of the systems. Eric was very helpful determining the best options for the house and explaining the benefits of the options. Installation team seemed very knowledgeable and experienced, and provided high quality work with attention to detail, such as sealing around the joints. I had a follow up question after the installation, and Eric responded almost immediately. Very responsive company with high quality work, and everything was on time. Highly recommend.
Air Authority did an excellent job of removing our old system and installing the new system. The installers were very professional while in our home and interacting with my wife. Before our purchase, Jack Thompson explained our options and helped us make an informed decision. I will continue to refer Air Authority to family, friends, co-workers and clients.
Will be using again. They do what is right by the customer. A competitor reviewed my furnace and recommended replacement and tried to sell me all kinds of things. Air Authority reviewed my furnace, deep dove my problem, took readings and found no issue. When I need to replace this unit, they will have my business. I have also other reviews stating the same thing. Thanks Air Authority!
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