Had a scheduled visit from Air-Plus to change my filters today. Coleman and Mikey were the technicians and I must say I was impressed with both these young men. Very professional, knowledgeable, efficient and respectful. I deal with a lot of people and I truly appreciate a positive attitude to go with the professionalism. I would add that Charity, the young lady who schedules our service calls, is always cheerful and helpful, even when I'm a pain in the neck. I highly recommend this company. RJD
Bruce and all his workers were great and I would recommend them to anyone. I recently replaced a furnace and AC with Air-Plus and found all of them to be knowledgeable, friendly and professional. They were on the job site within a few days and had the job finished in a very timely fashion. They were also willing to take the extra time to track down a wiring issue from the previous installer to make sure everything was working as it should.
When there are services like HELP, quote over $6000 for outside air unit. Which I was able to replace for half. I will stay with air plus. Honest, reliable, reasonable
Air-Plus Cincinnati is amazing! Our 35 year old furnace had a crack and therefore needed to be shut down on a Friday. Bruce was very responsive on the phone and through text about our situation, even replying to our many questions after 10:00 at night. He wasn't available to come out on Friday afternoon, but the owner, Rob came out and checked everything out and even offered to let us borrow heaters for the weekend. They came Monday morning to install our Carrier furnace and we had heat by that evening! Bill and Dave stayed late just so we didn't have to go another night without heat. Bill and Dave came back the next day for the final touches on the furnace and installed a new A/C unit too (it was also 35 years old!). Bruce and Rob gave us a very good and reasonable estimate on the furnace, AC system, iWave air purifier, and several other necessary products. I cannot say enough good things about this company and their workers! Bill and Dave were great! They arrived early in the mornings, very respectful with keeping things clean and the installation was went smoothly with all the updates of our very old units. Andrea registered all of our new products (all 5 of them) and also sent us an email and a hard copy of all of the serial numbers, model numbers, the coverage of the warranties, and their end dates! We received a hand written thank you card in the mail too! I seriously can't say enough good things about this company. Thank you to the entire Air-Plus team! I highly recommend Air-Plus Heating & Cooling Inc!
Bill and Dave took care of all the work and did a fantastic job. They were on time, courteous and professional. They explained everything they did and why. I really liked it when they mentioned they are extremely meticulous in making sure everything is set up properly to work efficiently… and it showed in the quality of their work. They left their work area cleaner than it was when they arrived. I would recommend them to anyone who wants the job done right
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