Air Plus gave us exceptional service from Bruce the sales rep to the install team. They were courteous and professional. We had a new heat pump system installed and you would never have known they were here except the new unit. I would highly recommend them.
We loved air plus! Kevin, Lee, Cole , and Bill were very knowledgeable and professional! Bruce was awesome to deal with and he will find you what you need at a fair price! You’ve got our business from now on! Thanks
There was a $70 charge for filing warranty papers that we had to pay for. This was not mentioned to us when we made the appointment for service nor was this mentioned before the service was done. This was mentioned when we questioned the amount of the bill. We would like an invoice from Goodman that reflects these charges because we called Goodman and they told us there is no such charge on their end and that this charge is done by the vendor. We have asked for the owner to call us and 24 hours have passed and we still have not heard from anyone. If no one is going to respond we would like to know so that we can go on with what we have planned.
I felt compelled to share our experience with Air Plus Heating and Cooling. We called them based on recommendations on the Nextdoor app. We narrowed our search to three companies. Air Plus was the most responsive and happened to be the most reasonable. Rob the owner, and Bruce spent much time answering my husband's many questions. They answered every concern thoroughly and patiently. Educated us on the right product for our specific house needs. Bill, Dave and Lee were professional and courteous. They wore masks while working in our home. Bill is a sweetheart. He went above and beyond by helping my husband with a dryer vent issue that was unrelated to this job. This was by no means an easy install. We have limited space in our tiny laundry room. We replaced the hot water heater, furnace, air conditioner, air cleaner and all new duct work needed to be installed in the attic. We are beyond happy that we chose Air Plus. You have our business and trust for years to come. We will continue to recommend you to friends. THANK YOU - ROB, BRUCE, BILL, DAVE and LEE!!
Duke energy recently installed gas lines in our neighborhood. I had Air-Plus come to my house to evaluate my electric heating and air system. They had installed my current system for me 12 years ago and I felt it may be time to upgrade. Rob suggested going with the new gas service and installing a Carrier Infinity gas system along with a gas tankless water heater. I could not be happier. My utility bill has gone from 550 a month to 200. It's amazing. I can not believe how quiet and efficient this new system is. Thanks Rob.
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