Air-Plus Heating & Cooling Inc
9301 Reading Rd, Cincinnati, OH 45215, USA
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9301 Reading Rd, Cincinnati, OH 45215, USA
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We've had regularly scheduled tune-ups with Air-Plus for the past two years. The technicians are always on time, courteous, professional, and knowledgeable. On a most recent visit to repair a furnace part, Coleman was very professional and helpful. He was efficient at repairing the furnace, yet patient with my many questions. Top notch customer service skills! We will definitely continue using Air-Plus!
I have nothing but good to say about Air Plus Cincinnati. We used them to replace our 30 year old Carrier furnace and AC. It was still running but the parts were discontinued so we didn't want to get stuck in the dead of winter or blazing summer when it finally died. Some people just go with Trane products but I trust Carrier and really all the parts are basically made in the same factories. All my research showed that the installation makes the biggest difference in reliability (properly sizing the new unit to your ducting size, nitrogen brazing to avoid debris inside your system from the install, etc). Bruce, the sales rep, was excellent. He spec'd out our new system for a extremely good price. None of their competition would even answer my calls to get comparison quotes so I priced out all the parts from a distributor who only sells to HVAC companies (I might have posed as one...shhhhhh) and Air Plus's install price came in lower than I could have to just buy the parts. Granted, my prices were piece meal instead of bulk, but still Air Plus then even threw in a free humidifier for the furnace. I was sold. Bill and Dave were very friendly, on time, and did the install with every attention to detail (my lousy camera pic doesn't really do it justice). They had to reroute ducts and install the air intake/exhaust pipes through the brick since the old system didn't have it. They even added extra mounts that the original system didn't have. They left the place cleaner than they found it. You can't go wrong with Air Plus.
Jeremy came to service our furnaces. He was timely - professional and phenomenally knowledgeable. He did software updates - educated us on updates and settings. He was very personable and answered all our questions. I’d recommend Air Plus Heating and Cooling for new and repair/maintenance! They are awesome!
On Sunday afternoon our A/C quit blowing cold air and the temperature inside started climbing. We reached out to Air-Plus with hopes for an urgent appointment and they were able to accommodate us within 30 minutes! Rick showed up and reviewed the system and determined that the condenser was fine, but our capacitor needed to be replaced. He had the necessary parts and was able to make a quick repair and have us up and running in less than an hour. He was friendly, professional and took time to answer our questions. Five stars to Air-Plus and five stars to Rick!
I’ve had a relationship with Air Plus for 13 years. They are the ones I call for routine maintenance. They are on time friendly professional and always go over their servicing. I needed a new HVAC heat pump system and they were the ones I called after getting a couple of estimates on a Carrier system.The installers were efficient courteous and did a good job with the clean up.