Airtron Heating & Air Conditioning
5100 Rialto Rd, West Chester Township, OH 45069, USAAbout Airtron Heating & Air Conditioning
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5100 Rialto Rd, West Chester Township, OH 45069, USA
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The Technician (so called) was not aware that they had originally installed the Furnace just a few years (~4-5) ago!! Did not have proper gadgets and could not reach the leaking flue pipe or to the humidifier. He Didn't know how to fix the pipe and I am still waiting for a call back with a quote (It's been 4 days and the leaking condensate is ruining my floor and walls. Paid $89 for a diagnosis which I knew about and told them over the phone. It's a simple fix by correcting the originally improperly installed pipe by them! I know the solution but I am not licensed to do it! Also, he turned on the humidifier water by banging on the valve while standing below it instead of using a step stool, and the humidifier is continually draining now!
The repair man was nice and on time. Discovered a bad circuit board. Advised he could wire around it which I agreed to. Asked how much to fix system back to what it was he stated over 2000$. I promptly found a replacement board for $179.00. also tried to sell me a 40$ a month service plan. So he did get furnace going. I felt like he was trying to shake me down so probably won't use airtron again.
Technician was knowledgeable, clean, courteous and quick. He forgot his mask but quickly returned from truck with it when reminded.
Luke was efficient, polite, and professional. I was pleased with his performance.
Technician, Terry Anderson, was very professional and friendly. He was competent and knowledgeable in all aspects of the maintenance he was performing on my heater to prepare it for the winter season ahead. Thank you.