Ameripro team performed a roof replacement in July of 2022. The crew performed the work in a timely fashion. However, the crew was informed that I would remove the satellite dish. They removed it but cutting the wires and demolishing the dish rendering it unusable. Fortunately the satellite dish company replaced for free. After the job was completed we were supposed to receive an inspection from Ameripro. This did not happen. No one showed. Lastly, I inspected the work performed and found that the roofing crew had damaged our 11' x 32' awning. It appears a crew member stepped out onto the aluminum awning causing it to collapse. Ameripro representative stated to get a quote and Ameripro would pay for repair. No worries right? Wrong. The awning panels are no longer made and the only fix is to replace the entire top of the awning at a cost of slightly under 10K. Ameripro stated they would make a warranty claim against their sub-contractor. Four months later, the sub-contractors insurance company drops the claim stating the insured did not provide the required documentation and thus the insurance company was done. The insurance company for the vendor said it was not a matter of liability but a matter of coverage. Yes, that right. Their sub-contractor was not insured and damaged my property. I signed a contract with Ameripro and Ameripro has not filed a claim onto their insurance company for the repair. Three months later, Ameripro no longer returns my calls or e-mails. Stay away from this company! The people doing the work are NOT employees of the company. They use subcontractors and are not vetted properly to ensure they are properly insured or for that matter licensed. It has been 9 months since the first damage claim and Ameripro has done nothing to resolve the issue. If you see them in your neighborhood don't give them the time of day.
My house had severe wind damage and siding was missing exposing my insulation and letting water in. I had Ameripro come out and start the process of repair through my insurance company. Jeremy Bovat contacted me and walked me through the entire process. Unfortunately, All State would not cover it and we left them. We got State Farm and Jeremy walked me through it all again. This time, it was approved and we are now getting the siding we should have. I want to personally thank Jeremy Bovat and the company AmeriPro, without Jeremy, this would not have happened.
There was significant lack of communication throughout this process. Had to get several people's contact information. Only knew about supplemental requests when the insurance would advised of what you sent them instead of you telling us what was going on. Was never told anything until I continuously called for updates. We signed a contract in April the roof was not completed until August at no fault of the insurance because your company did not send a supplemental request until almost 2 months after the contract was signed.we were never told when the roof was being put on just had someone pounding on our door at 7 am. Told all exterior work would be completed until they called asking for payment and only told because I had to ask. Would never use this company again it is honestly the worst experience I have ever had.
Ameripro Roofing and Jeremy my Sales contact did an exceptional & professional job replacing my roof/shingles after it was storm/wind damaged. Jeremy & his team worked with my insurance company to get it completely covered under my insurance. They were helpful & responsive throughout the entire process! I highly recommend them for any roofing needs! Steve
AmeriPro Roofing is a great company to work with. Their customer service is superb and goes above and beyond. I couldn’t be happier with my decision to use them or the quality of services provided. Our roof looks fantastic!
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