Another Heating & Air Conditioning
801 W Wyoming Ave, Cincinnati, OH 45215, USAAbout Another Heating & Air Conditioning
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I've used them twice during extremely cold weather when I couldn't order a part fast enough . They had the parts in stock and were very responsive and professional.They explained what was wrong and showed the bad part and how to check them. As a mechanical engineer I appreciated the walk thru.
I would not recommend this company to anyone especially people of color! They came out for a service call, however they told me that they will call me to have someone else come out. Afterwards they never came out again neither did they respond to any of my phone calls or messages. They have a secretary who took my messages and told me they would call me but they never ever called me back. I'm not sure if it was because they don't deal with the African-American community or if they just don't deal with churches or any of that was fine that was something they should have said to me. We got no service from them whatsoever we got no response from any of our phone calls we got no help from them. So if you're looking for someone to do any type of work in that nature they are not people that I would recommend especially people of color. Please read the owners response. Two weeks later you reply, Here in lays the problem Owner! If you could not take on the Job, it would have been appreciated for you to just say that! But you held us up for several weeks having me call and leave messages to no response. I will not retract the review that I placed on your company because this is the first time that you or anyone from your company has responded So no I don't recommend you to anyone! In my opinion and assessment stays the same, take care! Ps the boiler's blower motor was the problem! I diagnosed it and did the repairs!
Called to have my boiler system inspected before winter. When they arrived they asked me what I wanted them to check on it. I don’t know what needs checked having never had a boiler before which was why I called but he seemed annoyed anyways as I told him that. After they finished and said it was operating fine I was signing the invoice and he grabbed my cat by the tail and yanked his legs off the ground several times. Obviously the cat yowled each time and he said “this cat doesn’t care at all, that’s what these tails are for” and laughed. This is the last company I’d ever want in my house again.
Great service and quick turnaround. We had a clogged condensate line that was tough to clear. Thought it was cleared after the first visit but it turned out it wasn't. They came back quickly and resolved the issue. I will definitely use them again in the future.
Another heating air was very prompt on timing made a call for service they were right out had my furnace replaced and they were professional and clean and respectful. I will now use them for all my hvac issues. Great customer service .