Apollo-Heatg & Air Cooling
Cincinnati, OH 45202, USA
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New furnace/ac installation went great. Had a misunderstanding on a service call later but they gave a discount. So far seems like a legitimate business
Apollo was prompt to come out and the repair tech was very nice. He diagnosed my non functioning AC unit and determined that I needed a new fan motor and a new disconnect box. He provided a quote of over $1500. I felt this was expensive and quickly googled the average estimated cost to repair, which was around $500. I pointed this out and he said Apollo was generally more expensive but offered top quality and service. I felt like I was being taken advantage of so I declined the repair and paid the $79 trip fee. I picked up both of the parts I needed locally for just over $100 and made the repair myself in about 2 hours. Never made these repairs before, but with google/YouTube it was pretty easy. I have no problem paying for service and the overhead associated with the cost of running a business, but this was extremely out of the ball park. Unless it is an emergency and you can’t find anyone else, my opinion is that you should look for another AC repair company.
Electrical inspection performed as part of my monthly maintenance program, and the electrician, Neil, did a great job. I told him about some issues we had with a few outlets, and he was able to pinpoint the problem and replace the faulty outlet that caused the problem. Also upgraded two outlets to GFCI where needed in basement bathroom and near bar sink. Very professional and personable.
Just had Jeremy check our system for our fall checkup.Arrived on time. very polite good individual. checked the system thoroughly and timely. made informative recommendations as needed. not pushy. afterwards company sent email as follow up on service. The company is conscientious of it's customers. They'll call you to set up your appointment. they will notify you the day before to verify time frame. the day of your appointment they will send you an e-mail with the associates picture telling you that he's on his way.(I recommend you sign up for their program so you get a spring and fall check up and discounts and it makes it easier to pay a little each month rather than having to cough up lump sums).
Apollo is always on time and very conscientious. They perform excellent service and are honest.