Arlinghaus was an awesome business to work with when we really needed help. They were responsive, professional, service centered, and very detailed down to the very last set of our thermostat. Love my new furnace and AC unit and could not have been happier with the excellent outstanding service of the installers.. So respectful knowledgeable and polite. 5 star awards and recognitions for this company and their installation specialists.. Thank you! They deserve extra credit !!
My furnace went on a Wednesday afternoon (my air conditioner was on its last leg as well), I had discussions with the staff on Thursday about my options, and by Friday morning the team, Tyler G., Dalton B. and Conner R., was at my house and ready to install the new systems. The turn around from when the system went out to when it was replaced was incredible. Upon arriving they did a thorough and professional job of explaining what would need to be done. They worked very efficiently throughout the day and were done installing the a/c unit and furnace by mid afternoon. Once complete they walked me through both systems and the necessary maintenance steps. Again very professional. Very well done all around.
Follow up! In addition to the review below I went with Arlington again. This time I got Tyler and he was incredible. Great communication, answered all the dumb questions guys always ask, and provided a ton of good insight. Will keep using. Bobby Pence made this company and this review 5 Stars. The experience of having no AC on a 90 plus degree day and thinking you’re about to dump your pocket book on repairs is a bit stressful. Bobby had the info you needed and was so knowledgeable. He walked through options, talked future, and handled everything with extreme professionalism. Great job Bobby and great hire by Arlinghaus. PS It was between you and Thomas and Galbraith. Y’all answered the call, were extremely kind over the phone, and offered to have someone there same day or next day. You also empathized knowing it was a hot day. Y’all are expensive which is to be expected but you backed it up today and I appreciate that.
The men that came were extremely polite. They called first and kept me up to date with time they would arrive. When they arrived they went straight to work. They replaced everything that needed and fixed things that were done incorrectly with the other unit. Very professional, courteous and knowledgeable. Definitely would recommend Arlinghaus for any heating or air conditioning needs! 💖 RYAN AND NATE
We had a technician come out for a tune-up on our furnace. He was very professional, respectful, and friendly. He provided us with facts about the current state of our unit as well as options for maintenance and cleaning vs. replacement. He was not sales-y, he was not pushy, and he was not presumptuous. He gave us the facts so we could decide what's best for our situation. We are very happy that we called Arlinghaus and we would definitely recommend them.
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