Arronco Comfort Air
5578 Limaburg Rd, Burlington, KY 41005, USA
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5578 Limaburg Rd, Burlington, KY 41005, USA
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Matt Ulm, Pat, Tim and all his team did a fantastic job in our house. We were tired of the increasing propane gas cost and decided to upgrade to a geothermal system in November 2021. We chose Arronco over other companies because they provided us with all information we were looking for and their competitive price. They are knowledgeable and were open to discussing our needs. The overall job was done faster than expected. They offered us a financing opportunity as well. They also installed an electrical water heater to replace the propane water heater tank we had. The geothermal system is quiet and we are more than happy with the comfortable climate we now enjoy indoors. We highly recommend Arronco.
Tech does a great job and is professional and friendly. Arronco installed my geothermal system 10 years ago and has performed routine preventive maintenance since then. The system has never had any issues. Arronco does really good work and their people are top notch.
Had preventative maintenance, filter changes, and inspection today. They communicated well on the time he would arrive. The technician was friendly, thorough, and professional. He took the time to explain the system and items that may be of concern. I will definitely use them in the future for any needed work.
HVAC went out over the weekend. Arronco came and repaired right away. Technician was great. I had a question about the bill later and saw a $50 off coupon on their website while looking up their number the next day. After Arronco justified their higher costs on the phone I asked about the coupon and if I could get that applied at least. I was told “no”. The coupon needed to be applied at time of service. Last thing I would have thought of when the AC went out during summer was to look up coupons. As a 15 year customer I expected better. So great service and professionalism by the technicians but disappointed in pricing structure and the coupon game.
Our service tech, Ryan, was professional and courteous. I was having a few issues with our system, but he figured it immediately and fixed the issue promptly. I've worked with Aaronco for 8 years and they've always provided great customer service.