We never had any issues with our furnace till they did a maintenance clean/inspection. Ever since they’ve been here, 2-3 times a month our furnace will stop powering up, it always occurs overnight/into the morning hours. We then need to flip the switch, the furnace seems to realize it needs to be on it’ll start a series of 3 minutes cycling on & off then stop & not fire up. We the flip the main switch again and it repeats the cycle of firing on & off and within 30-45mins our furnace works flawlessly for the rest of the day. Zero issues with our 7 year old furnace till they did routine inspection, don’t risk them messing with your furnace.
Had new $8000 furnace installed today and it is not working and no one from this company can give me help at night. So we have no heat and a unit that is basically useless. Your people did not make sure that we understood how to use the thermostat before leaving. Also they did not wear masks. So I now have to wait till tomorrow and run my oven another night. Who is going to pay for the electric?
Almost 5 star. Bryant electrician came out to my home to install a new electrical panel and an electrical outlet in my basement. The electrical service performed was excellent. However, the damage to my drywall, wood trim, drop ceiling tile and new epoxy floor was more than I think was necessary. All in All I would still use this company for my electrical needs because they are prompt and did a good job on the electrical installation, just make sure YOU protect the work area to minimize damage. *Update* 09/24/20 I am happy to share that the ownership of Bryant Electric contacted me personally to offer to correct the damage incurred during their technicians installation. This effort made me feel valued as a customer and warrants changing my experience from a 4 star rating to a 5 star rating. Kudos to you Bryant Electric for Great Customer Service.
Service tech Troy, knows "his stuff" prompt polite, informative,
Had to follow up appointment that was made at time of inspection. No discount for seniors or financing.Item markup is too high for struggling seniors.
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