Following up, after our furnace began acting up after their routine inspection Troy told us a part was not under warranty and we needed a new furnace ours was only 7 years old. Our furnace NEVER had issues until the routine cleaning / tune up. We found a private 1 man furnace specialist and he was able to order us a new $ 1,000 part that was STILL UNDER WARRANTY, only a small $70 service fee for his time compared to a new $7,000 unit! Stay away from Bryant !!!!
The Bryant heating and cooling syst is great. Our drees home has this installed and I love the way you can manage the system from anywhere. It's energy efficient too.
Very professional and knowledgeable. Only using Bryant going forward.
Knowledgeable and courteous service crew like Chuck, and others, make this an excellent repair and upgrade experience.
Got a very rude call from Bryant technician Troy Harris telling me all the things he wasn't going to do for my check up before even showing up. So I got charged $65 for someone to show up, take pictures, and tell me they're going to give me a higher price to do anything. My ac and heater were working fine, and this was only for a cleaning. For a company that claims to give service like they would to their own family, this is totally unacceptable.
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