Bryant Heating and Cooling

260 Northland Blvd #206, Cincinnati, OH 45246, USA

About Bryant Heating and Cooling

4.7 / 5

from reviews

Is this your business?

    M Anne Music
    -
    May 02, 2024

    THIS COMPANY IS A FRAUD, CUSTOMERS BEWARE… Yesterday was my appt with their tech to come and do just summer maintenance since my 6 year old HVCA unit was running perfectly well. The appt is from 12-3, he calls at 3 and says he’ll be in my house in 4 mins. I was waiting for him and finally he rings the bell and this rude guy (doesn’t introduce himself) tells me the capacitor is not working. I was taken aback wondering how he knew that, and he told me he already checked the unit. That is a big no no, how can I be sure he didn’t switch the capacitor or tampered with my unit. I normally watch what this guys are doing to make sure nothing nefarious takes place. So I told him I’m going to call the office and he said he is leaving. He really acted dubious which aroused my suspicion that he did tamper with my unit, since just before he came my unit was running perfectly fine and all i need is maintainance. I called up the office and talked to a manager named Anisa and she said she will send somebody else to look over my system and performed the maintenance free. A tech named Daily came the next day to test the capacitor and affirmed what the previous guy was saying and it would cost me $400 to change the capacitor. He goes to his truck and the supposedly new capacitor came in an old , stained and with cobwebs box . I asked him if those are new and he assured me they are but offered to pick a new one over at a store in Sharonville. While he was out, I started checking out the price of a similar capacitor and they range from $15-39. I called other HVAC company and found out that the price to install a new capacitor is $120-250. So agree with the previous review, this company is a FRAUD, and I really regret having them come to my house, my AC unit was running fine until this guy came and tampered with it. So customers BEWARE Follow-up: I called the company that installed the HVAC unit and was informed that the capacitor installed was the same as the unit brand which was Trane, but the rusted capacitor found in the unit is a Genteq… go figure…

    Amy Miller
    -
    April 23, 2024

    Asked to check and clean a 20 year old AC unit. yes it was an r-22 unit and was told it was being depleted and the capacitor was out of tolerance. Compressor windings shown to be failing electronically....BULLSHIT . Had another company out RICK'S heating and cooling and system cooled with a 20 degree temp split, refrigerant pressures perfect with a 7 degree superheat. Capacitor tested perfectly. BRYANT HEATING AND COOLING IS A FRAUD! WANTED 8-10,000 FOR A NEW UNIT. DO NO DO BUSINESS WITH THIS COMPANY!

    Carolyn Sparks
    -
    July 27, 2023

    Our system kept loosing Pureon, so we finally decided to purchase Bryant’s best AC/Heating system. We are truly very pleased with our purchase so far and would like to thank their Team leader, Theo for going above and beyond climbing through our attic on a very hot day to make sure the new line set was installed properly. Also, thanks to his team members, Troy and of course don’t forget Bailey who helped to keep the old system running. The best system is so quiet and it keeps the house so cool. Would highly recommend this system.

    Drew Miller
    -
    August 25, 2023

    The Technician was great but the price was terrible. $376 to install a $25 Capacitor. Less than 5 minutes and job is complete. I understand that I am paying for "knowledge" but good grief, next time I am going to think twice before calling your company for service... which is sad because I have had good service from you all in the past.

    Caroline Kemper
    -
    August 18, 2022

    Last night, I was cooking in my air fryer and blew out half off the power to my house. It was not a tripped breaker and I googled electricians and Bryant was what first came up that was open. I called and spoke to an extremely nice and helpful woman (I don't remember her name!) answered some of my frantic questions and concerns and got me all set up for someone to come out this afternoon. Ken came out to service our house today. He called me giving me a heads up when he was 45 minutes out (and he was a little early!!) which was fantastic. He was pleasant, helpful, and extremely professional. He answered all of the questions I had that did and did not pertain to the specific issue at hand. He was patient. Luckily we had a somewhat easy issue that we didn't originally know about and he was able to rework the pricing to knock me down a tier. I am incredibly appreciative and HIGHLY recommend using this company. Thank you again to Ken and the lovely woman who spoke to me at 8:30 last night.

    Bryant Heating and Cooling

    Our Address

    260 Northland Blvd #206, Cincinnati, OH 45246, USA

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