Bryant Heating and Cooling
6820 Power Line Dr, Florence, KY 41042, USA
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Since moving to Cincinnati I have been using Bryant Heating and Cooling. I just had a complete new HVAC system installed as the old system was 17 years old and needed to be upgraded. The suggestions about the new system were explained and all of my questions were answered in a very professional. manner. The installers did a great job and explained the operation and care of the new system. The cost was very reasonable for the improved SEER rating and long warranty that was offered. They are great to work with what you need and do not pressure you into a system that is not what you need. I guess the honesty really comes through. Please let them talk to you when you are considering a new system. Its always good to get a second opinion.
Bryant Heating and Cooling Company is the Best I am very happy with the Professional Service Experience I've Received Today from the very beginning phone call Excellent Customer Service Support Very Much Engaged with my concerns about the Heating System. Mike was my technician who diagnosed the problem and corrected it ASAP !!! Mike was very knowledgeable and experienced he has excellent customer service care he explains everything very accurate and clear being comfortable with the work he performs. I am very happy express that Mike Expertise and The Entire Bryant Heating and Cooling Company has me as a permanent customer I recommend them to anyone searching for Heating Cooling or Electric Services they are Simply the Best. From Dee Williams. 😁
We called Bryant for a system check after a particularly cold week. The technician was prompt and courteous, and explained the situation with the furnace and our home. The unit was eight years old and was very inefficient for the square-footage of the house. This made it difficult for the unit to heat or cool the entire home, which we felt in out Master Bedroom and bath which were on the far end of the house. He then gave us the information on our options for a new unit. After looking at the units, hearing the differences and the logic behind them, we went for the best unit we could afford, being a variable speed blower and we couldn't be happier. The second story bedroom, which was hot in the summer and cold in the winter, is now a constant, comfortable temperature. And our Master Bedroom and Bath are VERY comfortable. We even got rid of the comforter! We are extremely glad we made this choice, for the company and the equipment, and would recommend Bryant Heating and Cooling without hesitation!
Bryant had a very quick response to our initial call for service. After a new furnace was needed the purchase process again very quick and easy. Installation of our new unit took place the next day. The only negative of our experience was installation of the flue pipe. A training issue that was identified and corrected. Unfortunately it meant a second night without heat.
My old furnace was making strange noises. There was brown in the flue outside. I didn't trust the last company I called so I called Bryant. Mr. Bemmes explained what the problem was so that I could understand it. The furnace needed to be replaced. He was able to arrange financing right away for me to get a new furnace.. Anthony and Dylan came out the next day and installed it.. They were very helpful at showing me how it works. They left my basement clean. The furnace works great and is quiet. I would highly recommend this company to anyone!