Bryant Heating and Cooling
6820 Power Line Dr, Florence, KY 41042, USA
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6820 Power Line Dr, Florence, KY 41042, USA
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I have worked with Bryant regularly. They have always been great to work with. They diagnose the problem easily and quickly and are always very professional and courteous. Dan was great to work with; very knowledgeable and knew right where to start when I told him what was going on.
I had a technician from Bryant Heating & Cooling perform the fall check of my furnace (a 13 year old Bryant 95% furnace) on 9/13. I was told my secondary heat exchanger was leaking CO2 and, if it were his, would not turn it on until the heat exchanger had been replaced--or new furnace installed. He proceeded to give me an $8,000 equivalent replacement furnace or a basic single stage furnace for only $6500. Today 9/15, I had the company that installed my furnace check it out and they found it was perfectly safe and there was no reason to consider repairing or replacing the furnace.
Cannot thank Troy Harris at Bryant Heating and Cooling enough for all of his help and expertise! Our AC unit went out and the company that had been servicing the system were guessing on the repair. Thankfully we got a second opinion with Bryant Heating and Cooling and didn’t shell out the $2k repair estimate Miami Heating and Cooling were suggesting. Turns out whatever they were suggesting wasn’t even the issue when the AC unit was taken out and replaced. Troy expertly explained our systems and gave excellent recommendations for replacing them. We replaced both AC and furnace systems. He was so patient and even took the time for calls and texts over the weekend to help answer all of our questions. It was his knowledge and customer care that gave us the assurance we were making the best decision!
Called on a Monday morning for an AC issue, they said as soon as a tech was available, they would send him or her out. didn’t expect it to be within the hour, but glad it was. Dan showed up, I explained the problem, and he seemed to know exactly what was wrong just from that. Dan ran the diagnostics, found the s problem, and had everything fixed within 15 minutes. The service fee to show up was $80, and that was all he wound up, charging me as it was such a simple job. Extremely happy, and now also very cool. Definitely recommend. - Ron Z
Tim was on time and took the time to explain what he was doing. The best part was, our entire system is 22 years old. My wife asked about buying programmable thermostats, he recommended we wait until we replace the system, since it will come with a new one. The other item I’m pleased to share, he took us through what was available and did not try to over sell the most expensive unit. It’s hard to find honest people and companies, rest assured Bryant and Tim will not disappoint.