I am very pleased with the service from this company. I needed to have my downspout re-attached, and other companies either never got back to me, or tried to sell me on replacing my gutters. I was told that it would be months before they could see me. Cincinnati Gutter & Roof came out the next day for the estimate, had their people out in 2 days, and did just what I need for hundreds instead of thousands of dollars. I will definitely use them again.
John Allen was incredibly responsive during my reroof and gutter replacement that arose from a hail storm. He met with the adjuster when they came to inspect the damage and also later helped facilitate the recoverable depreciation process on the hail claim when I ran into issues with the insurance company. His roofing crew headed by Angel was efficient and did a good job as did the gutter crew. I would recommend calling John and Cincinnati Gutter & Roof Protection if you're looking at gutter guards, gutters, or need a new roof.
Today we had our roof replaced by Cincinnati Gutter & Roof Protection. This was the end of a two month long frustration involving a leak and our insurance company. From the first day they were there to help us. They walked us through dealing with the insurance company, choosing the right shingle and replacing the roof. I could not have made it through this without their help. Paul was a joy to work with. Always easy to reach and helpful, all my questions were answered immediately. His advice was invaluable. This morning, the team came to replace the roof and replace a damaged part of it. Tonight we have a beautiful new roof. Five guys did it all in one day, and when they left I couldn't find one nail or scrap of shingle left anywhere. All day they worked with care and then cleaned everything up beautifully. If we ever need roof work done again I will call no one else. When we replace our siding, they will doing the work. I cannot recommend them highly enough.
Had water issues around my chimney. John Allen was amazing - prompt, careful assessment, detailed pictures of the causes ... and VERY honest and professional. Even though the solution involved masonry (work Cincinnati Gutter and Roof does not do) John generously pointed us in the direction of someone who could. We absolutely will call John if/when the need arises. Side note. The weather was terrible. Windy, cold, wet ... and not a hint of complaint or frustration on John's part. Thank you, John Allen!
John Allen / Cincinnati Gutter and Roof installed a new roof, siding, gutters, downspouts and gutter guards about 7 years ago. We could not be more pleased. Everything still looks great and works great. John Allen / Cincinnati Gutter and Roof Protection were very professional and should we ever move and need these services again we will contact John Allen. I highly recommend this company. John Allen, I believe, is a man of great personal integrity.
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