I am very happy with my experience having Cincinnati Gutter and Roof Protection replace the shingles on my entire roof. John is patient with the insurance company's requests, and understanding of my concerns. The crew was polite and respectful of my property. They cleaned up so well that I didn't find even one nail in the driveway.
I had new gutters installed in 2021 along with gutter guards for the back of my house. Installation went well and the new gutters are exactly what we needed! I needed to have the front gutter cleaned this year. Thomas did an outstanding job and then John, the owner, followed up with me because I misunderstood the invoice. John came out to my house and looked over everything - great customer service. Will definitely call when I need a new roof!
This is the right company for you IF you prefer not talking to a live person. I called after hours and described my need. To keep the message brief I only shared a small amount of what I was looking for thinking someone would call me back. Nope. TODAY I received the contract/Docusign document with many conditional fees prepared by using aerial shots from Google Map. It felt like a "take it or leave it." CGRP is not for me because they didn't want to fully understand what I needed. Now I need to waste more time to communicate the full scope of what I need...to someone else. My first impression wasn't good. I do hope yours is better.
After doing some research for gutter guards, I decided to call Cincinnati Gutter & Roof Protection. John came out and gave an estimate for the guards and as soon as an opening became available, the guards were installed. The young man who installed the guards was very nice. A few weeks after the installation, I called John with a concern about how the the gutter was sitting and he came as soon as he was available and fixed the issue. He even did some additional maintenance/repair on the soffit. I would recommend when looking for gutter work, that Cincinnati Gutter & Roof Protection be considered.
Cincinnati Gutter & Roof Protection did a great job putting new siding on our house. The builder of our home cut corners when building our house, so there were a few issues found when removing the siding. Tom pointed out ever issue, provided regular updates and made sure things were done right this time.
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