No homeowner wants to deal with a sewer line repair, but if you do, these are the folks to call. We also consulted with a couple highly recommended plumbers before hiring CME. The plumbers were good — they just don’t have the expertise in this area that CME has. In fact, several plumbers AND Metropolitan Sewer District workers mentioned CME to us as the extent of our sewer line issue became clearer. The initial sales person, Jake, who came out to scope the work (at no charge) was excellent. He was very knowledgeable, helpful & didn’t pressure us with a heavy sales pitch. He patiently answered all of our questions. Jackie, the scheduler, was also excellent. Always friendly & always responsive. I can’t say enough about the crew that did the work. They actually seem to enjoy working together. They respected our home & yard. They clearly explained what they were seeing & what they proposed to address the problems. When unexpected conditions arose, they thought quickly on their feet to address them. They provided us with the least disruptive solution to our sewer line problem. They also worked seamlessly with MSD workers who addressed a different portion of the line. Kudos to Derrick, Craig, Justin, Josh & Michael...and to any others I am forgetting (I tried to get everyone’s name)...you are THE BEST during the nightmare that no homeowner wants to experience. We also enjoyed meeting Lindsay who documented the project.
Great service provided by a very professional and friendly crew. We can always count on the folks at CME to do what they say they will do and in a timely manner.
My basement drain backed a couple times and it was minor but concerning. First contractor came out and gave me bad news, sewer line had to be replaced costing 10 to 15 thousand. CME came out and inspected and gave me good news. Line does not need to be replaced, gave me a couple suggestions to improve the flow and suggested getting the line jetted. Dont waste your time with anyone else, just call CME.
My sewer pipe broke underneath my driveway and I did not want to remove the slab. I called CME and they sent Jake out. Jake ran a camera down my pipe to determine if they could or not line the pipe and unfortunately the way it broke they could not. Even though they could not do the work. Jake took the time to educate me on how pipe lining works, and how the fix should be handled. I am very impressed with CME, even though they could not help me, they showed me they cared and wasn't out to take my money. I would highly recommend this company!! Happy New Year Jake! Thank you!
Great service from Craig and Josh. I had my lines jetted by CME 5 months ago. Craig and Josh came out today within 30 mins after my other plumber called them to Jett/unclog my main drain. They were very respectful and kind. Craig helped explain everything to me about any repairs and helped set up a quote if the repair needed to be done. They did a great job and I definitely would call them again if anything needed done. I will refer them to any family and friends. I did not feel that they tried to push repairs or services on me that did not need to be done.
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