Every other plumber told us we’d need to remove our 100+ year old tree in the front of our house that we have an attachment to. Would’ve cost us hundreds to remove and they quoted us significantly higher than CME. CME came out and immediately found a better solve, allowed us to keep the tree, fixed the entire sewage pipe, gave us advice along the way, and quoted us thousands under the rest. They completed the work extremely fast and communicated clearly what the plan was. We even got videos of before and after. We’re so appreciative for the better solve and for providing quality, honest work.
After a horrible experience with another (national) company, CME helped us: 1) Figure out why the repair from the other company wasn’t working. 2) Have the information we needed to advocate for the job being redone correctly and to push back on what we felt we’d been overcharged by the other company (we ended up being refunded $8,000). 3) Complete the repair of our sewer line in a timely, professional manner. Throughout the entire process they were great communicators and really cared about helping us with an awful plumbing situation. Jake was especially helpful when we were trying to figure out what was wrong and how to fix it. A positive experience with the CME team is why we’re finally beginning to feel any kind of ease around our home’s plumbing, which is so appreciated. It also feels great to know we now have people we can call in the future who are knowledgeable, kind, and trustworthy.
Jake from CME was super professional and friendly. The excavation team was awesome. Doctors be jealous how precise he executed the repair. Office people were nice too. Keeping me updated and dealing with me constantly calling.
I kept having a clogged drain line, called roto-reuter (who never showed up in the 5 hour window.) Jolly plumbing showed up, fixed the issue and gave a free camera inspection which they used to try to scare me in to an over priced job. I called CME, they sent Alan to help. He not only was exactly on time, he called 20 minutes before arriving, was very friendly with a big smile on his face and made it clear he wasn't here to scare me or sell me anything I don't need. He had a much higher tech camera and used it to completely explore the 120 feet of pipe from my house to the backyard, going over each part of the pipes, and even clearing a clog in the process. He gave me a reasonable quote on pipe lining and answered all of my questions. I recommend CME not only because I think they're honest and hardworking, but because many other plumbers use them on jobs those plumbers can't do.
I had another company come first and they did a fraction of what i needed, they charged me 3500. 00 And we had the same root trouble 1week after the “work” I was completed , I was almost sick when I called and there answer was “well it was draining when we finished “A friend give me CME name and that is where I wish I would have started. They where so prepared even provided me with a video of the work the completed. Thank you for a job well done
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