I had another company come first and they did a fraction of what i needed, they charged me 3500. 00 And we had the same root trouble 1week after the “work” I was completed , I was almost sick when I called and there answer was “well it was draining when we finished “A friend give me CME name and that is where I wish I would have started. They where so prepared even provided me with a video of the work the completed. Thank you for a job well done
Staff was prompt, professional and delivered what was promised. Half the cost of digging up main and replacing. All of my questions were answered. Jake was great to work with and very knowledgeable. Highly recommend.
No homeowner wants to deal with a sewer line repair, but if you do, these are the folks to call. We also consulted with a couple highly recommended plumbers before hiring CME. The plumbers were good — they just don’t have the expertise in this area that CME has. In fact, several plumbers AND Metropolitan Sewer District workers mentioned CME to us as the extent of our sewer line issue became clearer. The initial sales person, Jake, who came out to scope the work (at no charge) was excellent. He was very knowledgeable, helpful & didn’t pressure us with a heavy sales pitch. He patiently answered all of our questions. Jackie, the scheduler, was also excellent. Always friendly & always responsive. I can’t say enough about the crew that did the work. They actually seem to enjoy working together. They respected our home & yard. They clearly explained what they were seeing & what they proposed to address the problems. When unexpected conditions arose, they thought quickly on their feet to address them. They provided us with the least disruptive solution to our sewer line problem. They also worked seamlessly with MSD workers who addressed a different portion of the line. Kudos to Derrick, Craig, Justin, Josh & Michael...and to any others I am forgetting (I tried to get everyone’s name)...you are THE BEST during the nightmare that no homeowner wants to experience. We also enjoyed meeting Lindsay who documented the project.
Great service provided by a very professional and friendly crew. We can always count on the folks at CME to do what they say they will do and in a timely manner.
My basement drain backed a couple times and it was minor but concerning. First contractor came out and gave me bad news, sewer line had to be replaced costing 10 to 15 thousand. CME came out and inspected and gave me good news. Line does not need to be replaced, gave me a couple suggestions to improve the flow and suggested getting the line jetted. Dont waste your time with anyone else, just call CME.
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