Coldstream Exteriors
7744 Beechmont Ave, Cincinnati, OH 45255, USA
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7744 Beechmont Ave, Cincinnati, OH 45255, USA
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The whole experience was worry free. We have a new roof with confidence we made the right choice! Warrenty on craftsmanship, too. I would recommend this company to my family and friends. S.Morton from Lebanon, Ohio.
I contacted this company for an estimate on my roof after storm damage. This consistent of tearing off old shingles and putting new shingles on 1600 ft. They gave me an estimate of $7073. So I excepted the quote signed off on the contract. It took them three months to get to me, but that is not where the problem came in play after they did my roof. They did not send my final bill for three months and I’ve asked him several times about the final bill. They sent me a final bill for more than $8000 that I did not approve of. They did not discuss this with me that the estimate was wrong or anything they just assumed and when people go on a budget they expect to pay what they are told upfront. On the final bill he also gave me a credit of $3000. Don’t know why but it was still over $8000 after the credit so I took the credit off of the $7073. He had a problem with it after communications with the owner. I sent him the rest of the $7073 which was the amount I agreed to he still had a problem. He told me that he will come and take half the roof off, unless I pay him the additional cost. I refused. I only agreed to pay the $7073 and another communication with the owner. He threaten me. And told me he would not recognize my warranty unless I paid him $500 more. I run my own small business and this is not how you run a business you do not black mail your customers this matter is going to have to be taken up in court I would not recommend this company at all I would stay clear of this company And I forgot to add, they were supposed to replace my gutters and soffits due to storm damage and they backed out after they did my roof and told me it would be cheaper if I got somebody to do it on the side and they never gave me an estimate for the gutters or soffits And it’s funny he is saying my insurance company gave an estimate of $7073 when I have an estimate from coldstream stating the estimate is $7073. Nothing from my insurance company. This company lies and manipulates and I can post this estimate for everyone to see on coldstream exteriors letterhead
From the start of our engagement, Coldstream was responsive, knowledgeable and thorough. We had our roof replaced a few weeks ago and absolutely love it. Andrew took the time to drive us around and show us other roofs that they installed, which was super helpful for us in making our shingle selection. I highly recommend them!
Our experience with Coldstream was outstanding from beginning to end. They came out to do the roof inspection quickly, and provided us with photos of some problem areas. We received an estimate shortly thereafter, and the time lag between the time we accepted the bid and the initiation of work was shorter than I expected. The work crew was there on time the morning of the work day, and were incredibly efficient in getting the work done, even though some unanticipated damage needed to be corrected. We had no damage to the shrubs and trees near the house, and the clean up at the end was near perfect. Mario came out for the post-work inspection and answered all of our questions. Coldstream is first-rate, professional company that I would not hesitate to recommend to anyone. Five stars without hesitation.
My first experience with Coldstream was an absolute pleasure. Working in construction you always look for professionalism in the companies you partner with, and Coldstream has plenty of it.