Continental Roof Company
6929 Tylersville Rd #15, West Chester Township, OH 45069, USA
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6929 Tylersville Rd #15, West Chester Township, OH 45069, USA
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Continental Roofing is one of the best companies I have ever worked with. They were professional, knowledgable, and timely. Their communication was above and beyond what I would have expected. They (Troy) were always available to answer questions and work with my insurance company. Their workers for the roof installation and gutter installation were very efficient and did superb work. I would highly recommend Continental Roofing.
Very friendly but professional people. Carlos was wonderful with pricing and walking us through the process. We called one day and they were out the next. The sales representative informed us about the issues with our roof so that we could understand. We will refer this company to friends,family,and strangers. Excellent experience from the initial phone conversation to the last nail being put in our roof. A++++++++++
Had a great experience with the team at Continental, they worked smoothly with my insurance company and got my roof done in a very professional and timely manner.
Continental Roof Company repaired my roof previously. The roof started leaking again in the same area as before. I immediately contacted Continental on February 9th, 2021. I understand there was snow on the roof and too dangerous to inspect at that time, but I had hoped once the snow melted they would go and check out the work they previously did and find out why the roof is leaking again. From 2/9 - 3/2 - 3 weeks I called the office 7 times, and kept getting excuse after excuse. Long story short - no one ever went out, returned my phone calls, and basically blew me off. In the meantime the rain is coming in my foyer and every day this is not resolved it causes more damage. Continental Roof Company obviously did not repair the roof properly and certainly does not stand behind their work. I definitely would not recommend them and would give them zero stars. In response to your response - When I had called for the 5th time I was told that someone did go out there, but there was another roofing companies truck there. Not sure how I can make this more clear - we did not contact any other roofing company and the truck you saw must have been for another house. As far as not showing you ever did the work - I also informed Becky that I am happy to get a copy of check #1405 in the amount of $2,000.00 that was paid to Continental Roofing for this property. "We can't be held responsible for everything that goes wrong with a roof that someone else installed". Completely agree. The only thing we had asked is you be accountable for the $2,000.00 work you did for the repair. Let me make this clear - not once did we ask for any repair work to be at no charge. Had you actually gone there and saw what needed to be done to stop the leak and felt the new leak had nothing to do with the previous leak and the repairs you made, than you most certainly could have billed for the 2nd repair. It would just be a coincidence that the leak in the foyer is in the same place as last time.............
This company highly recommended. From, customer service reps to owner. Everyone was professional, honest w integrity yet personable. They walked me through every step. The employees were on time. Cleaned up after completed. Could not prayed for a better experience. Definitely gave me a piece of mind. Thanks to all the staff that played a part.. thank you, thank you, thank you.