My roof was replaced by Deerpark about 5 years ago and am happy with the work. Project manager was always on site and everything was neatly cleaned. My most recent experience with Deerpark was terrible with the exception of Roberto. Trying to get an estimate repair due to animal damage and warranty work took weeks. Cipriano was sent out to take pictures for an estimate. I had to constantly follow-up for next steps. They finally sent two guys out, I thought they would fix stuff under warranty but instead they cut into my trim on the wrong side of the house saying they were told to cut there to get an exact estimate for the trim due to the age of the house. After 4 weeks I never got a response or an estimate. Long story short, they lost the trim and I finally got a hold of the project manager to fix the damage. Roberto and his crew did an amazing job, great communication and professional. I gave them 3 stars due to the initial roof repair and Roberto and his team for fixing the mistake from the two other workers.
We needed to get a flat roof repaired and when we called Deer Park Roofing to come take a look we found out that we needed a whole new roof as well. Ours was worn down pretty badly. We were not expecting this additional cost but Steve and the rest of the people from Deer Park Roofing made the whole process much less stressful with their great communication. They were on time, answered all of our questions, got to work when they said they would, and the final result looks great. We recommend them very highly.
My husband and I have used Deer Park Roofing twice now and have had a good experience. They were quick to get the job done both times and did a good job. This time around, they fixed a small issue on our roof and properly affixed our gutters to the house, which we found out was poorly done when it was flipped prior to buying the house. The workers were courteous as always and our project manager communicated with us well. When we eventually have to get the whole roof replaced, we plan to use them. The quality and service is worth it.
These are good folks. Jeff and Trent did a really excellent job on the roof, taking extra care, and explaining things to us as they went. They left the rubber roof they installed looking good, all tucked in the way it should be, with lovely new skylights. We will always use Deer Park Roofing for our roofing needs.... they have rebuilt our box gutters too, in years past... wonderful job. Jeff and Trent were also very nice, polite, friendly.... and they cleaned up the place so well when they were done!
Deer Park Roofing sent an exemplary crew to install a new roof on our home. We visited the showroom and chose our shingles,which were a high quality product. The work team arrived on time every morning, and worked really fast and efficiently. They were all very kind and polite, and I never saw any of them not working. My yard was covered with giant tarps to catch the old roof and nails. When the team finished, we could not find one scrap or a single nail anywhere around our house. It was an amazing job well done. I would highly recommend Deer Park Roofing. They gave us a great bid, did an outstanding job, and left my home better than they found it. Our new roof looks beautiful!
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