Kevin was/is the nicest professional person I’ve dealt with in a while! He was kind and detailed, the best part about it is he listen first to what we were exactly experiencing with our furnace, he did a evaluation and he did not rush, he definitely need to be recognized for being the exceptional , kind person he is! After our experience with the warranty company today his kindness smoothed over the day for me!! Kevin continue to be great! Sincerely, Sophia
They are the best! We have had Kevin come out twice to help us, he is super friendly and knows what he is doing. We have never had to wait hours within a timeframe for any service, they are extremely prompt and make sure you know when to expect the service. Kevin is very respectable and takes his time making sure everything is fixed and in good shape before he leaves. Highly recommend!
Kevin was professional and detailed when working on solving the issues I was having with my furnace. He was able to quickly find out the thermostat was the initial problem and would need to be replaced. Then we came across another issue with the furnace not working correctly. Kevin continued investigating further and was able to conclude that the sequencer needed replaced. At first the part was going to be ordered and be a 5 to 7 day wait and Kevin walked out the door. He returned later with the part that he found in his car. He put the new part on and got the furnace working correctly. Everything is working as it should and thankful for the service we received.
We submitted a claim to our home warranty and received a call from Fast response the very next morning. They were able to get someone out the same morning. Kevin was great. He went above and beyond to show me the problems and how he fixed them. I highly recommend Fast response!
Still waiting for this “fast service”. From other reviews, sounds like home warranty doesn’t get the attention others get. This company is not interested in helping. No heat yesterday, today and no hope of an appointment until we call them back tonight at 4:30 to hear if maybe someone can come tomorrow! What kind of service is this? Poor!
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