I highly recommend the Feazel Roofing Company to anyone. Tim B , the Salesman, Scott the Scheduling Supervisor and Shane, the Project Manager were very positive, professional and enjoyable to work with. Each explained the process very thoroughly. Tim indicated there was extensive wind and hail damage and to contact the insurance for a claim. When the insurance adjuster arrived, Tim conducted another inspection with him who agreed with the damage. Once the claim was quickly approved, Scott expedited the process explaining every thing in detail. A few days later, I was contacted by Shane, the Projector Manager, who arrived at the house the day of the installation. While walking with me he pointed out several areas of concern on the roof that needed to be addressed that would be corrected. The crew arrived at 7AM and completed the project by 3:30 PM. When completed it was spotless. When walking with Shane to make a final inspection, he observed a minor cosmetic imperfection that needed to be corrected and addressed it immediately. I would have never noticed. It is good to know there are still dedicated people looking out for the home owner. These individuals are truly an excellent asset to the company.
Feazel was excellent from their response time down to the installation. We were happy to have gotten scheduled so quickly. The crew was fantastic finishing our roof in one very long twelve hour day for them and it is beautiful work. Best of all the cleanup post roof was immaculate. The exceeded our expectation in every way.
Great job, every one was professional that I came in contact with at Feazel. My hat goes off to all the gentleman that installed the roof. It was a very hot day although I seen the guys bring water in the early am. I still wanted to make sure they stayed hydrated so I gave them more cold water. Tim Jarrett was very thorough explaining everything to me and my husband. Job well done Feazel.
Feazel was an excellent company to work with. We had trouble le with our insurance company not wanting to pay the claim. Our Feazel rep handled everything and got what we needed. When the work crews came out they did a tear off and installed the new roof all in one day. Not a small job! The quality of work and product was excellent. And all with a an awesome guarantee.
I had some wind damage and worked with Feazel from start to finish. They did an outstanding job communicating with me, working with my insurance, doing the roofing, and following up. Great company all around.
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