Dan and Greg at Feichtner Plumbing were absolutely incredible. Unlike many of the mega-plumbing places, they are not out to rip people (women in particularly) off, but rather to help. When I first called with my issue, Dan answered the phone and I explained all of the things I've already tried and he mentioned one more thing I could try on my own. When that didnt work, I called back and he sent out Greg who diagnosed the leak pretty quickly and gave me my options. We did end up getting a whole new tub/shower, and it all happened before any of the other plumbers were even able to come out and look at the leak (like- they had me scheduled for March and April!?!?). But overall, I appreciate that both of the men at that company that I came into contact with did not underestimate my knowledge and ability because I was a woman. It is rare and refreshing to find such a company these days, and I'm glad I did. Side note- I wanted to do a little bit of demo on my own for this project- they said SURE! Then, after I was finished, I quickly found out this is harder work than any of us non-manual-labor-people ever realized! And then the prices of the jobs all made sense to me!! Thanks Dan and Greg!
Fantastic service from start to finish. We only interacted with Dan and Colin but I am sure this is a top notch family owned business. I was able to get a quote over the phone without a service charge and was provided additional information when trying to diagnose some of the issues we were having. Was able to get on the schedule quickly and had excellent service from Colin during the time he was at our home. And when we saw the invoice it just made the whole experience even better. Fair, professional, efficient, I can't find enough positive words to describe our experience with Feichtner Plumbing. We will be customers for life.
I have used the company a few times now. Dan has been great to work with and helps me to understand issues over the phone or through text. I’ve had a few of his crew members out and haven’t had an issue with any of them. Hands down the first person I call when I have a plumbing issue I’m not ready to tackle myself.
Feichtner Plumbing was excellent helping us fix a leak. Dan was extremely helpful diagnosing the problem over the phone and by text before we contracted them to provide any work. It was clear that he wanted to understand the problem before costing us the expense of sending someone out. The plumber he sent was courteous and professional and provided a repair skillfully and timely. Strongly recommend Feichtner Plumbing.
Have used Feichtner Plumbing multiple times and would never go anywhere else for the correct, timely and affordable work they do. They fixed a leak in the wall of my bathroom with minimal evasiveness into the wall. Left the bathroom looking and operating better than when they showed up. Do not hesitate to give them a call.
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