From the start this was a wonderful experience with Dan the owner being the only plumber I’ve ever spoken with that would provide some rough pricing for my project over the phone without charging a service fee to come out and assess. The guys that came to help called ahead, were on time, and stayed way longer than expected to troubleshoot and eventually fix a troublesome tub filler. After everything was done and installed they walked me through everything they did (new gas line, hose bib, relocated disposal drain, and tub faucet install - which was top notch work), how it all worked, and gave pointers on things to look out for in the future. I’ve now got my “go to” plumber for all needs I’ll ever have- you should do the same and support a great local business in the process.
This is the only plumber I call anymore. They do a great job and are very reasonable with pricing. Keep it up friends!
Fantastic service from start to finish. We only interacted with Dan and Colin but I am sure this is a top notch family owned business. I was able to get a quote over the phone without a service charge and was provided additional information when trying to diagnose some of the issues we were having. Was able to get on the schedule quickly and had excellent service from Colin during the time he was at our home. And when we saw the invoice it just made the whole experience even better. Fair, professional, efficient, I can't find enough positive words to describe our experience with Feichtner Plumbing. We will be customers for life.
Dan and Greg at Feichtner Plumbing were absolutely incredible. Unlike many of the mega-plumbing places, they are not out to rip people (women in particularly) off, but rather to help. When I first called with my issue, Dan answered the phone and I explained all of the things I've already tried and he mentioned one more thing I could try on my own. When that didnt work, I called back and he sent out Greg who diagnosed the leak pretty quickly and gave me my options. We did end up getting a whole new tub/shower, and it all happened before any of the other plumbers were even able to come out and look at the leak (like- they had me scheduled for March and April!?!?). But overall, I appreciate that both of the men at that company that I came into contact with did not underestimate my knowledge and ability because I was a woman. It is rare and refreshing to find such a company these days, and I'm glad I did. Side note- I wanted to do a little bit of demo on my own for this project- they said SURE! Then, after I was finished, I quickly found out this is harder work than any of us non-manual-labor-people ever realized! And then the prices of the jobs all made sense to me!! Thanks Dan and Greg!
Dan and team helped me work through a project I started on my own. Very quick response. Knowledgeable, professional and timely team. Fixed the problems the first time and talked me through, how, why and what they were fixing. I will be using Feichtner Plumbing for all future plumbing needs.
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