HIGHLY RECOMMEND FOR THEIR CUSTOMER EXPERIENCE!! A hail storm in early 2020 severely damaged my roof and gutters. A friend referred me to Frisby with the promise of a positive customer experience, and let me tell you, Frisby exceeded every expectation and then some. I ended up with a full roof replacement and all new gutters, but not without fighting my insurance company. I loved that Frisby served as a liaison with my insurance company and facilitated most of the paperwork and back-and-forth. They kept me updated with project status and were always responsive via phone or text - LOVED being able to text the team! Finally, after 7 months, everything is complete and I wouldn't hesitate to recommend Frisby for any home project. It looks great and the process was seamless. And no, this is not a paid or bogus review. I'm a real customer with great satisfaction! Don't look elsewhere. Go with Frisby.
Frisby did a fantastic job for us. After a big storm, we had a good amount of roof damage. They were very timely in coming out to inspect and were very good about following up with us throughout the process of getting our roof replaced and working with our insurance. Once we were able to get everything scheduled, they delivered materials as discussed and the roof was completed from start to finish in less than a day. Very efficient but quality work. Everyone we spoke to was friendly and helpful in answering our questions. We would use Frisby again if necessary and would highly recommend them to others. A great company to work with!
These people did such a great job from start to finish... customer service is excellent... keeping me updated on work and inspections was outstanding! The work itself is great! I was so surprised they installed my roof the day after a snow/ice storm... I couldn’t believe it! They also clean up after... other than the beautiful roof and gutters, I would not have noticed they were there... nothing to clean up !!! Highly recommend this awesome family owned business!!
Frisby Construction did an outstanding job on our new roof and gutter installation. They were extremely professional and communicated well letting us know the schedule and when we should expect the work to be completed. More importantly, their workmanship was outstanding as everything was done exactly as promised and in a high quality manner. Absolutely no surprises. In addition, they were very reasonably priced. I highly recommend Frisby and will not hesitate to use them again in the future if needed.
Friday has been great from start to finish. From being honest up front with what needed to be done and how much it would cost, to getting it done quickly. They were the only ones to give us the time to come out when other places we called would only say they had weeks of waiting just to look at the roof. The only thing I can say at this time is that they could improve on being more with the digital age, being able to do everything online like contracts and payment.
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