I asked them to fix a leak, they first charged $350 said they will get it fixed, after the tech left the part its still leaking, I called them but they said I need to pay $1500 extra to get the tech to come back and fix the leak, if I don't pay that they will still charge me $350 for fixing nothing, then they threaten me if I don't pay the $350 they will send their debt collection on my way. (Later on I got another quote for fixing/replacing the part for only cost around $500) Avoid this scam company at all cost
My plumber Ron was on time and very polite. He did an excellent job and even cleaned up when he was finished! I highly recommend this company and there awesome employee Ron!
Just dont buy your own part and pay for them to help you with it. George put in a new cartridge(which we purchased on our own). Paid him $145 to help with the difficult removal of the old cartridge(you know how simple jobs are rarely simple). Initially the leaky faucet seemed fixed after he put in the new one until we tried to take a shower and had no hot water pressure. Called him back out and after he fooled with it for a minute, said that the new cartridge was bad and it would cost atleast another $145 plus cost of him purchasing a new part for him to remedy the problem. Had he told us this from the get go, we would've returned the already purchased cartridge and let him buy his own. Now we're back to square one snd
The staff at Gil Ruehl was pleasant, professional, and a pleasure to work with. From the appointment scheduling with Amber, to the technician Ron who performed the repairs, it was a positive experience. The work was done correctly with a bare minimum of disruption and the pricing was fair. It's such a relief to have my kitchen sink functional again and the basement water leaked stopped. Thanks, Ruehl Plumbing!
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