When the technician Zack arrived he was very polite and wore shoe booties. The tech described the service he was providing in detail and was very thorough. The tech also asked a few question to ensure I was comfortable with the indoor air quality. Over all great service and I would recommend Greater Comfort to anyone with HVAC needs.
Darlene M Plummer
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November 25, 2024
I have used Greater Comfort for several years now. They do a great job and I trust that they aren’t just there to sell me something I don’t need. Definitely a company of integrity and Jesse did a great job today! He took his time and showed me parts of the furnace he was testing, etc.. Great Tech!
Valerie Hawkins
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November 05, 2024
Jesse Cuffman was an exceptional technician. He was very professional and knowledgeable. He even noticed that our hot water heater was leaking. I highly recommend Greater Comfort Heating and Cooling. Every technician that we have had has been very good over the last 18 years we have used this company.
Gretchen Marie
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January 09, 2025
Edited post: To summarize my original review: my furnace went out last Saturday, so I had an on-call contractor come to my house making false promises. To be honest, it was not a great experience, and I still had to pay.
BUT, last night and this morning Scott and Zac more than made up for it. They were so nice, helpful, and honest. They reached back out to me after readying my review, and the notes from the original HVAC tech. They acknowledged the original situation was not handled correctly, and both did everything they could to fix my furnace for me today.
Originally a 1 star review changed to a 5 star review. Bad experiences can happen and mistakes can happen, but they worked very hard to make up for it when they didn't have to. I have never experienced such honesty and service from a company. Now, my furnace is working perfectly.
Rosemary Kovacs
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December 09, 2024
We have been with Greater Comfort for twelve years now and this company feels like family-the familiar faces-the friendly personalities. Not only are they exceptional in what they do, they are proactive when it comes to our HVAC units-letting us know what kind of longevity we are looking at down the line without trying to sell us things we don’t need. The technicians are so knowledgeable , professional, and caring. A big shout out to Mike today for his service, for taking the time to listen to our questions and concerns, and providing us with answers. Best company hand down. We are very happy customers.
When the technician Zack arrived he was very polite and wore shoe booties. The tech described the service he was providing in detail and was very thorough. The tech also asked a few question to ensure I was comfortable with the indoor air quality. Over all great service and I would recommend Greater Comfort to anyone with HVAC needs.
I have used Greater Comfort for several years now. They do a great job and I trust that they aren’t just there to sell me something I don’t need. Definitely a company of integrity and Jesse did a great job today! He took his time and showed me parts of the furnace he was testing, etc.. Great Tech!
Jesse Cuffman was an exceptional technician. He was very professional and knowledgeable. He even noticed that our hot water heater was leaking. I highly recommend Greater Comfort Heating and Cooling. Every technician that we have had has been very good over the last 18 years we have used this company.
Edited post: To summarize my original review: my furnace went out last Saturday, so I had an on-call contractor come to my house making false promises. To be honest, it was not a great experience, and I still had to pay. BUT, last night and this morning Scott and Zac more than made up for it. They were so nice, helpful, and honest. They reached back out to me after readying my review, and the notes from the original HVAC tech. They acknowledged the original situation was not handled correctly, and both did everything they could to fix my furnace for me today. Originally a 1 star review changed to a 5 star review. Bad experiences can happen and mistakes can happen, but they worked very hard to make up for it when they didn't have to. I have never experienced such honesty and service from a company. Now, my furnace is working perfectly.
We have been with Greater Comfort for twelve years now and this company feels like family-the familiar faces-the friendly personalities. Not only are they exceptional in what they do, they are proactive when it comes to our HVAC units-letting us know what kind of longevity we are looking at down the line without trying to sell us things we don’t need. The technicians are so knowledgeable , professional, and caring. A big shout out to Mike today for his service, for taking the time to listen to our questions and concerns, and providing us with answers. Best company hand down. We are very happy customers.