Halpin Plumbing Inc
5177 Fishwick Dr, Cincinnati, OH 45216, USA
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We called Halpin Plumbing because there was sewage backing up in my brother -in-law’s basement! We have used them before at our house so we knew Halpin could help! We spoke to Lindsay who called us back very fast especially since it was an after hours emergency call. She was very helpful. Larry came to the house prepared and got the backup to stop! Such a relief! He was awesome and super efficient! Definitely will continue to recommend Halpin Plumbing for any plumbing needs! Thank you so much for saving the day Lindsay and Larry!
I had an underground water leak in my lawn. The service was prompt, they used the absolute best quality materials to make the repair. My plumber Darrel, specifically was extremely knowledgeable, and I am a tradesman myself, just a different trade. But I can tell when someone really knows their stuff vs when they are blowing smoke... every effort was made to minimize damage to my lawn, and the office staff was very responsive and helpful. If I could put more than 5 stars I would. The price may be a little high, but you get what you pay for, and the work done is worth more than it costs. If you want the cheapest plumber, maybe not for you. But if you want the best, you can’t go wrong using Halpin.
I have called on Halpin Plumbing for services large and small since purchasing my current home a few years ago. They have done an excellent job with a wide range of projects that included: reconstructing the plumbing in my kitchen and bathrooms during a renovation, installing a new water heater, replacing toilets, replacing exterior old gas line piping to a stove (private side line), cleaning out a driveway drain, making repairs on an ejector pump, replacing a basement drain cover, doing regular general inspections of my home's plumbing, and replacing a leaky kitchen sink's hand held hose. The plumbers have all been thoughtful, pleasant, and highly skilled individuals; if they are training someone, the trainee works with a seasoned plumber. I purchase a customer service benefits package that offers some extra benefits, including prompt service scheduling. If I have any questions, concerns, or issues with the work, they are also quick to respond by email or through the various customer service persons accessible by phone. They always make courtesy calls to let me know when someone is on the way, especially if they are going to be earlier than scheduled or delayed. Where relevant, they will often give me some options regarding repairs or answer questions about the urgency and seriousness of a particular problem. They are not inexpensive, but they don't take shortcuts either. The repairs they have made have all stood the test of time. I have experienced the work of several different plumbers for various projects, although they will often send Taylor, who does excellent work, has completed a lot of work on my home, and knows the house well, which saves a few steps in explanations and communication. I highly recommend them.
Darrel professionally scoped, hydro washed, and installed a new liner in my sewer pipe. He explained each process as it was performed so I could better understand each step. He told me he had to go through training to get certified for this work and that he had been doing it for several years. He also showed me the materials he was using and how the process worked. Darrel and his team also had to replace a wye pipe under the garage floor. I appreciated the information, the friendliness, and the professionalism in the work that they completed.
Halpin Plumbing does things the right way! From calling and speaking with Lindsey to having Larry and Pedro at our home to fix a sewer pipe in our basement - their customer service is top notch. Larry and Pedro did great quality work, worked very clean and made sure that I understood what was wrong and how they would fix it. This is a professional company with people that care about their work and ensure that the work is done correctly and that the customer is satisfied. If you're looking for great customer service and want to know that the work is being done the right way, I highly recommend Halpin.