Hauser Heating & Air Conditioning, Inc.
9114 Cincinnati Columbus Rd, West Chester Township, OH 45069, USAAbout Hauser Heating & Air Conditioning, Inc.
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9114 Cincinnati Columbus Rd, West Chester Township, OH 45069, USA
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My AC went out in the middle of a heat wave. 90+ degrees. I immediately started to make calls to get it estimates on a complete AC replacement. I contacted Hauser Heating&Air and I was fortunate enough to have Patrick Jenkins; (Comfort advisor). Who gave me an initial assessment along with pricing for an AC unit. Patrick was very professional, friendly, and honest. He worked with me to establish a payment plan for a complete AC and furnace install. Hauser heating and air prices were better than the five other competitors that I contacted. On the day of the install, two technicians came out And they did a phenomenal job. One technician's name was; Brandon W Hundley who did an excellent job. Both technicians were well skilled and very professional. It was a very labor-intensive job and both technicians were up for the task. Thank you Hauser Heating&Air for an outstanding experience all the way around. Would definitely recommend this company to be called FIRST if you're in need of AC services.
My mom had a furnace installed a few years ago. She's nearly 70 years old, so she's not going to go inspect the job they do. I think the person who installed the furnace knew that. I went to seal up some small gaps in the ductwork for her. I was absolutely blown away by what I found. There was huge gaps in the air return duct where it meets the furnace. The air return goes between the floor joists into the plenum. The technician would have had to have seen it when he installed the new furnace, but never said anything about it. You'd expect a professional to inspect the existing ductwork before installing a new furnace. What's the point in an efficient furnace if you have giant gaps in your ductwork. We had always assumed everything was good because a professional did the work. Unfortunately, this wasn't the case. I contacted the customer service department. He told me to email pictures, but never called me back. If they install your furnace, you better ask them if they inspected your existing ductwork. This whole time her furnace has been sucking air from the basement. I ended up fixing it myself. At least I know it's done right now. She's going to find a different company to do any future maintenance.
Logan was awesome. Kept me aligned with his findings, did what he had to do to fix our issue; no more, no less. Really appreciated his willingness to explain what he saw, and provide visual evidence of his findings. Would recommend based on his customer service and the job he did.
Logan and Austin provided excellent service! They were very thorough in their assessment of my HVAC unit, and Tankless Hot Water Heater, and communicated their findings in simple layman’s terms! I recommend Hauser for any services you may need! And the price for this service was competitive and fair! Overall, exceptional value!
Can’t recommend enough. Called them on hottest day of year and they were at our home 2 hours later. Austin was great explained everything along the way and went over and above to make sure everything was working properly.