I have been a customer of Hauser for over 10 years and have always had quality interactions and service from them. I had my Spring tune up and felt something was off with the visit. I contacted Hauser right away, explained the situation to Jim, the Manager. He listened and understood my concerns. He arranged for another technician, Duncan to come out same day to re do the service call. Duncan was terrific and I am sure he performed additional service with Jim’s guidance. What great customer service!!!! Thank you so much for taking awesome care of me!! I can rest assured that my equipment is working now in top notch condition.
We are very happy with the quality of service as well as the excellent customer service by Hauser! From the people you speak with when you call in to their technicians, they are polite, helpful, and do great work. Michael Carter was our technician today and he did an excellent job helping us with our AC unit, answering questions, and was extremely respectful. I'd highly recommend Hauser to any potential customers!
Rob was amazing!! He was stumped for a minute then realized MY error when I installed my own thermostat a few months ago. He was very kind and friendly. I would highly recommend Hauser and especially Rob. Fair pricing, efficient service and he even taught me a thing or two. I would trust him to help my mother and my adult children. Very highly recommended. Thank you!!
The technician was very friendly and knowledgeable. The only issue I have is the price, if you research the national average it costs to install freon I was charged at the high end. I probably won't use this company in the future, I'll find someone who will repair and price the job closer to the middle or average cost. I'll do my research before hand next time.
This company replaced my whole home unit and it has been great!!! They got the permits from the city and everything to make it official. We got the extra whole house humidifier as well and wow what a difference in the winter. So I called them for my business today to take a look at a 17 year old roof top unit that was not working when I arrived, thankfully no repair is needed and he got me back to business in no time at all. We will be getting the maintenance plan to be safe in the future. Thanks Will!
For more information on our listings, advertising, coupons, and mailers, please contact us today!