Great communication by the company throughout via text. Quick response from the office to schedule sales call. Price was reasonable and next day install for total system replacement was fantastic. Install crew was very polite and stayed at the job until completed. Was told office would call for cc number for payment but the install tech took the info. All good just unexpected.
Update Monday 7.25.22 Finally had to replace the AC and furnace. The team came out did a great job. Knocked it out without a problem and my family and I are very appreciative and comfy. Hi Dan. So far cooling is great and temp is holding. We had the temp set to 73 but moved it up to 75 because i was too cold 😆. Alan was professional, on time, and made a long lasting great impression with me. He told me exactly what was wrong and advise the best options. I really am impressedwith how quickly Hauser was able to get to what I needed addressed.
The installation team was right on time, and did a very nice job. They were very professional and very courteous. They answered all of my questions, and did great work. Thank you Brad and your team! The same can be said for Patrick, my sales rep. I would highly recommend Hauser to anyone.
Had AC unit fail in hot weather. Called their overnight service, polite and accommodating, had next day appointment. Installed a new system one day later. The technicians were friendly, efficient and took care of everything. Had to leave my home for a bit while they were working and they were respectful and trustworthy. Can’t say enough about the experience. Will use them always!!
We called Hauser Heating & Air Conditioning, Inc. for a second opinion regarding our furnace. Sarah in the office was very accommodating of our schedule and time frame. She was able to send Zack the next day. Zack was very friendly & professional. He explained his findings and had our heat working again without an expensive repair or replacement. We really appreciate Hauser's policy of "No charge" for a second opinion. We were so pleased with the great service that we purchased the VIP service plan. We look forward to having Zack keep our furnace & air conditioner in good working condition. Thanks for being a company we can trust.
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