HELP Plumbing, Heating, Cooling and Drains
6 N Commerce Park Dr, Cincinnati, OH 45215, USAAbout HELP Plumbing, Heating, Cooling and Drains
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6 N Commerce Park Dr, Cincinnati, OH 45215, USA
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Alex was my HELP Tech, and did an amazing and thorough job. He was very knowledgeable and professional. Alex was able to provided detailed explanations and clear suggestions. He did a clean fix on my washing machine water lines which were severely leaking after a full plumbing inspection. Help club is not a bad deal at all and I would highly recommend it. *added before and after photos*
The two people that came were Mark Blankenship and Timur. They came when they said they would be there. They were very professional and answered any questions I had. They explained everything they were doing so I had no questions afterward. They didn't leave until I was totally satisfied and took care of recycling the parts they replaced. I would definitely recommend them to anyone that needed the same services.
We can't say enough great things about our experience...from the service call to the replacement and installation of furnace and AC unit. The service reps thoroughly explained all of the options in a way that was easy to understand so we could make an informed decision, and then the installation team was here at 8am the next day. Tyler and Brad were extremely professional - great at communicating what was being done and very respectful of our home. It was evident that every employee was well-trained and held to a high standard of service. Well done, HELP!
Great service! Arrived before scheduled time and explained the information in a way I could understand. Didn’t catch his last name but he was a Michael. He cleared the issue for now and also explained the reasoning for roots in the system. Now we know what we need to do next to keep everything in good working order. Definitely will recommend this company! Charged exactly what they said they were going to charge as well!
They installed our HVAC system 4 years ago and completed a tune up today. This company has always been courteous and responsive. The scheduling is always easy. The technicians are always respectful and efficient. Steffen Roll was excellent. Would recommend. Thanks!