Timothy was excellent. He got my drain out to the street cleared. He was very informative on what he was going to do and what to do from here on out. This is my first house and my first issue I have had, so I don’t know much about plumbing, but he helped me understand how to go about it. Very great job done by Help and will definitely recommend them
Jacob is excellent! He is polite,courteous, friendly, knowledgeable and thorough. He quickly fixed the initial problem of the over flowing toilet and he could have been done. However, he took the time to assess the actual plumbing and discovered a low pressure water leak that we hadn't noticed(under the stairs and behind things) as well as our need for a new water heater(18 years old). He explained things in a way that wasn't above our heads, so making the decision for the needed repairs was easy. He installed and cleaned up the areas he was working in nicely, stayed professional and just made the experience overall less stressful. We appreciate him and the business itself. Believe ALL the HYPE with HELP... Signed, Very satisfied customer and new member
Jacob, I don't know his last name, Help seems to have a few Jacob's working for them. My Jacob did a fantastic job on my clogged drain, a friendly and personable young man. And a great representative for HELP! Many thanks for a fine experience with HELP! Jacob, Gunter Swain
Joe Beck did an amazing job, he was on time and kept us up to date on his progress. He was at our house for 11 hours, no lunch, no breaks. I would highly recommend him on any job. What I was disappointed about was the fact we were told there would be a team sent to our home for the project and it would only take half a day, maybe that would have been the case had there been another person to help Joe. Joe definitely impressed us with his work. Next time please consider the size of the job and the man power needed.
Reggie did an excellent job. He was very professional, friendly and competent. I would definitely recommend him. Thank you HELP for keeping my furnace in tip top shape.
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