Alex was my HELP Tech, and did an amazing and thorough job. He was very knowledgeable and professional. Alex was able to provided detailed explanations and clear suggestions. He did a clean fix on my washing machine water lines which were severely leaking after a full plumbing inspection. Help club is not a bad deal at all and I would highly recommend it. *added before and after photos*
The two people that came were Mark Blankenship and Timur. They came when they said they would be there. They were very professional and answered any questions I had. They explained everything they were doing so I had no questions afterward. They didn't leave until I was totally satisfied and took care of recycling the parts they replaced. I would definitely recommend them to anyone that needed the same services.
We can't say enough great things about our experience...from the service call to the replacement and installation of furnace and AC unit. The service reps thoroughly explained all of the options in a way that was easy to understand so we could make an informed decision, and then the installation team was here at 8am the next day. Tyler and Brad were extremely professional - great at communicating what was being done and very respectful of our home. It was evident that every employee was well-trained and held to a high standard of service. Well done, HELP!
Nick and Auburn are awesome! Very conscientious and professional! We had emergency and HELP was on the job! We were lucky enough to get their best! Still have more work to do; pricing is fair! They are fantastic plumbers; no job too big for them to handle! Very thankful they were here!! Thanks guys!!!
Seth M. was on time, very personable , clean and professional. I was having trouble with our ac and he instantly knew the problem. However, I thought it was something else and he was kind enough to spend a little extra time to show me the details, so I could understand. I really appreciated that. As we were doing paperwork we asked him about working for HELP and how it was and you could tell he genuinely likes the company and spoke very highly about it. I also spoke with Becky to schedule the visit and she was very easy to work with too. I can honestly say using HELP was truly an enjoyable experience. We will be using them for all our HVAC, plumbing and electrical needs.
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