Hill Air is a name that I can trust. From the very first meeting a few years ago with their sales rep regarding an estimate for my now installed new AC unit by Hill Air I feel comfortable with their service & products. I will not have anyone else service any of my systems. They offer an affordable yearly maintenance service package that I utilize to service my AC & Furnace. Hill Air technician serviced my furnace and notified me that the filter will need to be changed & that my furnace which is about 18 years old is functioning properly. Prior to Hill Air other technicians would tell me that I need to replace my furnace for various reasons but years later it is still functioning properly. Thanks Hill Air for your honesty! Best Heating and Air Conditioning company in Butler County!
This past Wednesday, December 7, 2022, a Hill Air technician performed maintenance on our heating system. We had been on a call list and were able to be moved up 2 weeks due to a cancellation. The technician was Tyler who performed a most thorough inspection and testing of our system. He adjusted several components to give us a better heating performance and explained what he was doing and why. He was professional and efficient. And our big dog loved him as he's a dog lover himself. He is one of several very capable technicians who have serviced our HVAC systems over the years. It's a great feeling to work with people who are very competent and trustworthy.
We have a customer of Hill-Air for many years and have purchased the annual maintenance program for both our heating and air systems. Always a great experience! This year Chris indicated that our heating system is getting older and while it's still working great he explained the risks associated with older systems and important things to look out for; most importantly the need for a new Carbon Monoxide monitor. He shared costs, how to install it, where to install it and what to do if the alarm does activate. We appreciate that Chris cared enough to take the time to give us the facts and not try to hard sell a new unit. That is exactly why we will always be a customer of Hill Air! Well done Chris!
Chris came by due to an issue I was experiencing with my furnace blower fan. He was on-time, professional, friendly and knowledgeable. Chris found the issue within a very short time and had it resolved immediately. In this day and age where honesty and truth seem to have taken a leave of absence, Chris did not try to take advantage of the situation. He was up-front and truthful and I really appreciate the great service, attitude, honesty and professionalism. I certainly recommend Hill-Air. And thanks, again Chris!
This past summer we had our HVAC unit replaced and after several quotes we decided to go with Hill-Air. I'm so pleased we did, they are professional and efficient, and cleaned up after the unit was installed. Once installation was complete we had follow up calls and inspections as well as a visit from our sales person to go over any questions or concerns. I appreciate their through manner and customer service! We have recommended them to several people.
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