Holthaus Plumbing
503 W Benson St, Cincinnati, OH 45215, USA
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503 W Benson St, Cincinnati, OH 45215, USA
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A referral from my neighbor. 3 Hours late. The woman at the desk was super apologetic for the misunderstanding. Once the Serviceman appeared, he appeared to be very frustrated when asked to wear shoe booties. His response was not receptive and body language and demeanor illuminated some issues as he sat and tried to put on the largest shoe booties they can come in. I felt as if I was inconveniencing him. He made me aware that he has to come back and forth from outside to his truck, which would require him to obviously remove and put on. I placed protection on the floors, as it was raining and muddy out. I told him, not to worry about it. Since it seems as if that was going to be a problem for him, make it one trip and please look at the pipe. Told me that it was a big project, would take a couple weeks and how they operate and it’s best to call elsewhere. They could diagnose it, once repaired it’s my responsibility to repair any walls, floors demolished, toilets removed…etc. I apologize for the request!
Great company, nicest people, great work. Highly recommend them!
I have used Holthaus plumbing a number of times . Each time they are responsive and courteous. I'd recommend them to anyone.
Price estimate was half of what the replacement ended up costing. Plumber showed up on schedule and completed a somewhat tricky job without too much fuss*. Price inflated slightly because I had him replace an extra valve. Unfortunately a few days after the visit I had to go back and fix a leaky valve that did not leak before the visit. Overall they did the work and charged a price and my pipes are fixed so ultimately its fine. Not great, not bad, just average. The plumber and the office employee were both pleasant to deal with. I'd give them another shot if I need something. *City plumber had to show up to turn off water in my yard, and dug up some plants to get to it. Only to find out later that the visit was completely unnecessary because of a miscommunication.
So, tried another plumber to get some needed work done on my 72 year old plumbing. After an OUTRAGEOUS quote, I called Holthaus. Jason arrived on time assessed where the problem areas were and fixed everything to a high standard. I am EXTREMELY happy with the service and won't go anywhere else for my plumbing needs. Great Job !!!!!!!!!!