It took the plumber 5 hours to install a dishwasher - they tried to charge me for 6 hours. They finally settled for $400.00! The national average is between $150 - $300. If I had bought the dishwasher online - if I had bought it in a local store they would have intalled it for $129.
Everyone keeps saying responsive and on time.. the female receptionist told us early morning... I called back at 9:30 and asked if they would still be making it out. She gave no time was pretty short just said “Yeah” Ummm Okay 👌 Now it’s 1:15 If we had more info about why early morning didn’t happier when in the world they plan to show that would be one thing,, but seems they don’t plan to show up and if they do it’s gonna be late and half as much accomplished as if they had started when we were told they should arrive. Really glad we didn’t have a job scheduled for today. At this time if they don’t show in the next hour we are just calling another company. If we ran our business this way no one would praise our reliability or hire us. The receptionist alone could have made it a lot less of a frustrating experience by being a bit more personable and informative
The service was quick to respond. The plumber was courteous and efficient. We would definitely recommend Holthaus.
Price estimate was half of what the replacement ended up costing. Plumber showed up on schedule and completed a somewhat tricky job without too much fuss*. Price inflated slightly because I had him replace an extra valve. Unfortunately a few days after the visit I had to go back and fix a leaky valve that did not leak before the visit. Overall they did the work and charged a price and my pipes are fixed so ultimately its fine. Not great, not bad, just average. The plumber and the office employee were both pleasant to deal with. I'd give them another shot if I need something. *City plumber had to show up to turn off water in my yard, and dug up some plants to get to it. Only to find out later that the visit was completely unnecessary because of a miscommunication.
Jason has done a good job, but I am waiting for him to complete the job. He was in our house today for the second time. First time he did a great job with our leaking shower line. The second time, after a few months, he worked on several matters, including a clogging problem. We are still waiting for him to complete the installation of the pop ups on our faucets. See you Jason.
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