ImproveIt Home Remodeling

4366 Glendale Milford Rd, Cincinnati, OH 45242, USA

About ImproveIt Home Remodeling

4.3 / 5

from reviews

Is this your business?

    Samantha Walker
    -
    May 15, 2024

    We had all the windows in our house replaced several months ago. Everyone from the salesman to the installer was so professional and knowledgeable. The windows are great and my utility bill has been down a lot. We had a piece come loose the other day. I called ImproveIt and they had someone come out the next day no questions asked. Even though the part had just come loose, they replaced it with a new one to be on the safe side. This company is amazing. I was skeptical at first but they delivered on all fronts.

    Sherrie Huddleston
    -
    June 04, 2024

    We had a shower leak, I should say a down pour, we were anxious about it, I am on oxygen 24 /7 and to add more stress to the situation was well, stressful. I called a repair company, they came out wanted 1800.00 to fix. We are both retired so no way. I went through my folder from Improve It, discovered there was a lifetime warranty on my bathroom remodel. We were surprised and grateful. I called and they came out within the hour, fixed it and we have our water back on. Thank you so much, and a special thanks to Richard. The Huddlestons.

    Frank Loredo
    -
    May 08, 2024

    Joe was nothing short of excellent. He's very articulate and detail oriented, and broke everything down for my wife and I to understand clearly. Overall, he's informative and answered all of our questions without hesitation. Joe also did us a solid by finding discounts that apply, which turned out to be almost equal to the projected value of our home. Thank you, Joe!

    Carin Riley
    -
    November 09, 2023

    EDIT: After many texts and phone calls, we were put in touch with vice president of customer relations. They did offer to sell us windows at cost, but we are waiting on that. They also did offer reimbursement for the 2 days of work my husband and I missed. Over all we are satisfied with the remodel. There is NO communication!! That was the ONE thing we asked for!!! Was never informed that our SUB contractor was not gonna be here on Monday, which the company knew about for A WEEK!!! We were told so many things, and it has been the worst experience of remodeling. And did you catch that? SUB CONTRACTOR!!! We were told they had their own employees doing installs. We have spoke to higher ups in the company only to be forgotten over and over. Dan was suppose to show up today, but I guess he had more important things to do, We will NEVER use this company again, nor recommend them to ANYONE. I will update when the work is done, the installer IS AWESOME!!!! So here is the update. The project manager Dan George finally showed up on Friday, he didn't care what I had to say. He did confirm that EVERYTHING we had asked to be remodeled COULD have been done, so now I have to "settle" for what they gave us. The installer is here right now trying to finish up. It is 9pm, he is a dedicated person, not sure why he is working for this company as he can CLEARLY have is own business!! Also we had to go buy a sink top for the vanity because the company NEVER CALLED to get the measurements of our vanity and the one that was brought would not fit. So not only did I lose pay on Monday with the no show, my husband lost pay on Tuesday due to having to buy a sink top at Lowes. As I stated before, we will never use this company again. But what do they care, they got our money.

    Maryann Turner
    -
    March 09, 2024

    We met with John Merk today to discuss replacement windows. He was very knowledgeable about products and was great to deal with without being pushy. Provided us with all information as well as all options for our project. Appreciated his professionalism without being aggressive in his approach. That would have turned us off had we been pressured considering what a large investment this is. Highly recommend John to deal with.

    ImproveIt Home Remodeling

    Our Address

    4366 Glendale Milford Rd, Cincinnati, OH 45242, USA

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