J.J. Smith Heating & Cooling
7240 Beechmont Ave, Cincinnati, OH 45230, USA
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7240 Beechmont Ave, Cincinnati, OH 45230, USA
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Andy and his team were great. They went above and beyond trying to fix our furnace that was installed incorrectly by previous owner as well as investigating thoroughly why it had failed. Turns out we did not have adequate air return. We ended up having to get a new furnace but I felt good knowing it was our only option since they took the time to change out some parts to see if that would work. They fixed some other items that were incorrect as well and their work was very meticulous.
The interaction with the office was fast and friendly. The technician was friendly , knowledgeable, and resolved the problem, will definitely use them again in the future.
Baby It's cold outside! Woke up at 5 this morning and baby, it was cold inside, about 45°. Thought thermostat had gone bad because of the way the furnace was cycling, but not sure. Called original installer from 25yrs ago and they had trouble scheduling. We decided to try and stay with someone local and called J.J. Smith Heating. Explained the problem to them and they had someone at our home within an hour. It was not my thermostat. They explained and showed me the problem. Now they could have gotten me for the cost and replacement of thermostat, plus fixing the real problem without any argument from me, but they didn't and that people, is honesty ! I truly believed our bill would have been double what it was. A big thank you to Andy for your prompt and honest service. We highly appreciate and recommend J.J. Smith Heating !!!
It was 7 P.M. on a very cold Saturday evening when the 5 year old furnace would only cycle on and off. Couldn't get the room temp over 65 degrees. Our usual HVAC guys said Monday was the earliest for an appointment. JJ Smith had a guy onsite in 30 minutes and the system running in 45 minutes. Fixed enough so replacement parts could be installed in a few days. Prompt, friendly and knowledgeable service at reasonable prices!
My ac broke down during a string of 95 degree days. I stoped by the office and showed pictures of my unit. They gave me several options and prices. I decided on the size and unit I wanted. The salesmen came by my home, confirmed the price quoted was correct. He also dropped off a temporary unit so I could sleep in comfort. The next morning the crew showed up and did a great job. After the job was completed and they were paid in full I had a small problem. They came right out and fixed the issue. Great job JJ and thank you.