Robert (and the whole team at JM) is fantastic. When they replaced/installed a new HVAC system, they took their time and did it right the first time. Robert performs my semi annual maintenance and he is wonderful. He engages with and talks to our kids, is professional and courteous, and is a valued person to our family. If you read this and still don't go to JM Mechanical, you must want to pay extra for a lesser product and experience.
Showed up on time. They are always conscientious and neat in their work. Servicemen do their work in a neat and timely fashion. Great company that we would highly recommend!
Brandon the tech was great and knowledgeable. This was great to have coming from another company who I called prior to do a service had no idea of the problem and charged double for the service fee. Josh was awesome! Worked with me on negotiating a price that worked for the both of us due to the unit unexpectedly stopped working.
Excellent and professional diagnostic service with clearly detailed repair and/or replacement cost provided. Robert Wilder was prompt, efficient, experienced and personable. He got the job done !!! and he was also available to address questions and stated his availability to assist me ( the customer) with repair options that may be helpful in addressing my broken air conditioner's needs.
Tech came out much earlier than expected. Very professional with adequate communication before,during, and after the service provided. Very upfront with results and suggestions as they value their customers.
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