Andrew was very professional and the leak is fixed our new kitchen and bath faucets look and work great. We also liked his alien partner that rode in his truck. We could not have asked for a harder working and dedicated person to respond to our emergency back-up, at one point it looked like we had a busted pipe and it did not look good at all. Two attempts had failed he said I am going to try this one more time it worked and we are grateful for all of his hard work on that very hot day he went above and beyond for us. Thank you so much.
We needed a plumber Quick, fast, and in a hurry. I called Friday evening and they scheduled us the following business day. Watson was our repair specialist, and he was AWESOME! He was very informative and understanding. He gave us some advice on our remodel and also completed all the repairs necessary the same day he came to give the quote. He was professional and accurate and above all was courteous and friendly. He made us feel comfortable with his abundance of knowledge. The world needs more plumbers like him. I'd definitely refer any family member or friend to Jolly Plumbing!!
This was my second time using Jolly Plumbing. And this experience only reinforced my opinion below. "Mr. Roy" was efficient and thorough, explaining everything as he did it. As a woman who lives alone, I was especially appreciative of his patience with my questions about how to take care of things. A less honorable company would be in it for the fast dollar. But Jolly builds lifelong customers. My first review: From my first call until Mr.Franzen completed the repairs, everyone at Jolly was patient and professional, but friendly in the way folks used to be. I was treated like a valued neighbor who mattered. Will never use another plumbing company.
Kyle and Nick came out and fixed the galvanized piping in my house today and did a great job. They arrived at the expected time and completed the job in a quick timely manner. They planned on fixing one pipe but when they saw more issues needed addressing they went back to the store for more equipment and returned right away. They also unclogged sinks at no extra charge and offered a discount. Both very professional and courteous. Very pleased with their work and I would highly recommend this company.
Edit: Have to edit my review since all of the expensive work they did actually didn't fix the issue that we had called them for anyway. Just very bummed out and frustrated. However they still did discover other issues that needed fixing. Original: I want to be clear that Rob and Tyler deserve 5 stars! They were amazing and very patient with all of the questions I had for them. They were also super easy to talk to and very thorough. Loved them! However, I give 4 stars because after my boyfriend and I signed the forms agreeing to pay the bill, we found out from multiple family members and friends that whatever we were charged was much, much more expensive than if we went somewhere else. So just know that while you are getting quality service, they are very expensive. Just something to keep in mind!
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