I had a great experience with Ken Herbert Plumbing. Jason Hines was courteous, knowledgable and able to help me through my decisions. My wife and I are extremely happy with the results and love our new hot water heater!
Matthew Connolly
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May 04, 2023
Great service! Robert was prompt for our appointment and was able to take care of everything we requested. We will definitely call back next time plumbing services are needed. Thanks so much!
Laura Hollandsworth
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January 14, 2023
We scheduled an appointment on Thursday to have them come out to clear a clogged drain. After coming into our house without any shoe coverings and proceeded to walk on our very light bedroom carpet. (I put a sheet down to protect my carpet from their boots) Richard said he couldn't clear the drain with a snake and would come back the next morning at 8:00 to clear the clog by cutting a hole in the drywall. The mirror had to taken off the wall and as we were waiting for their 8am arrival the office called at 9am to cancel our appointment. They said they couldn't come until Monday. After scheduling another plumbing company they called Friday morning to say they had down time on their morning job and could come right away. I declined the offer.
I will add that the other company was prompt and was able to clear the clog without cutting a hole in the wall.
Jillian D.
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November 03, 2022
11/2/22...Our landlord called this company regarding a leak in our bathroom ceiling. A gentleman came out on 10/29/22 to access the situation. He came back today to replace the leaky pipe. Pipe has been replaced & water isn't dripping from ceiling above bathtub anymore. Much appreciated.
Kayla Albright
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July 28, 2022
Jason listened and validated my concerns while preforming a thorough investigation of our plumbing. He was kind and open to discussing our options based on our needs. I felt like all my needs were met at the time of service and I will call again for future concerns.
I had a great experience with Ken Herbert Plumbing. Jason Hines was courteous, knowledgable and able to help me through my decisions. My wife and I are extremely happy with the results and love our new hot water heater!
Great service! Robert was prompt for our appointment and was able to take care of everything we requested. We will definitely call back next time plumbing services are needed. Thanks so much!
We scheduled an appointment on Thursday to have them come out to clear a clogged drain. After coming into our house without any shoe coverings and proceeded to walk on our very light bedroom carpet. (I put a sheet down to protect my carpet from their boots) Richard said he couldn't clear the drain with a snake and would come back the next morning at 8:00 to clear the clog by cutting a hole in the drywall. The mirror had to taken off the wall and as we were waiting for their 8am arrival the office called at 9am to cancel our appointment. They said they couldn't come until Monday. After scheduling another plumbing company they called Friday morning to say they had down time on their morning job and could come right away. I declined the offer. I will add that the other company was prompt and was able to clear the clog without cutting a hole in the wall.
11/2/22...Our landlord called this company regarding a leak in our bathroom ceiling. A gentleman came out on 10/29/22 to access the situation. He came back today to replace the leaky pipe. Pipe has been replaced & water isn't dripping from ceiling above bathtub anymore. Much appreciated.
Jason listened and validated my concerns while preforming a thorough investigation of our plumbing. He was kind and open to discussing our options based on our needs. I felt like all my needs were met at the time of service and I will call again for future concerns.