I can’t say enough positive things about our experience with Ken Herbert Plumbing. From first call with the office staff, we knew we would be taken care of. They came exactly when they said, resolved the issue with ease. Jason was one of the nicest contractors I’ve worked with over the years! They had our heat back on within a few hours after an emergency gas leak. I would highly recommend! Thank you!
I had a great experience with Ken Herbert Plumbing. Jason Hines was courteous, knowledgable and able to help me through my decisions. My wife and I are extremely happy with the results and love our new hot water heater!
Jason was on time, friendly, informative, attentive, knowledgeable, professional, patient, and did a great job, better than I was expecting. The water was off for only about 20 minutes I think, it wasn't long at all. I'm glad I called Ken Herbert Plumbing.
Great service! Robert was prompt for our appointment and was able to take care of everything we requested. We will definitely call back next time plumbing services are needed. Thanks so much!
We scheduled an appointment on Thursday to have them come out to clear a clogged drain. After coming into our house without any shoe coverings and proceeded to walk on our very light bedroom carpet. (I put a sheet down to protect my carpet from their boots) Richard said he couldn't clear the drain with a snake and would come back the next morning at 8:00 to clear the clog by cutting a hole in the drywall. The mirror had to taken off the wall and as we were waiting for their 8am arrival the office called at 9am to cancel our appointment. They said they couldn't come until Monday. After scheduling another plumbing company they called Friday morning to say they had down time on their morning job and could come right away. I declined the offer. I will add that the other company was prompt and was able to clear the clog without cutting a hole in the wall.
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