Knochelmann Service Experts
11935 Tramway Dr STE C, Sharonville, OH 45241, USA
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11935 Tramway Dr STE C, Sharonville, OH 45241, USA
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12/2021 update: Had my semi annual HVAC check up. Elijah did a great job of letting me know how things were working in my unit and what components might need some attention in the near future. He arrived right when he said he would and was very thorough. Michael Carter did good work and did the job quickly and cleaned up very well when he was done. He explained what he was doing and took great pride in his work. He then followed up later that evening to make sure that the system was continuing to operate normally.
Today I had a service appointment and Michael Carter was my technician. He displayed outstanding customer service. He explained everything he did along the way, and I needed a few parts replaced which he had in his truck. He was very knowledgeable, skilled and made sure the heat was running, checked thermostat, and system outside. He respected my home his mask and shoe covers. I even asked him to replaced my filter and he took care of that for me right away. Yes, Michael is now my Technician for all my services. Kudos to Michael. He was outstanding!!!!!
OUTSTANDING Service! Guy R., the technician who showed up today to service our air-conditioning unit, was extremely knowledgeable and professional. He took the time to explain what he found, what he did, and what we should expect going forward. I would highly recommend this company and plan to use them again.
Knochelmann SE installed my furnace and AC years ago and have been doing service ever since. I even had them install a hot water heater when it broke. They are professional, courteous, communicative and honest in doing their business. Dominic R came out and did my annual AC maintenance - he was very kind, made sure all questions were answered and was able to get the work done despite having to wear a walking cast for a broken foot.
Been using them for a while with no issues. Knowledgeable techs. This last round, he forgot to connect some wires properly and my air conditioner was out on the hottest day! Though it took until the evening until one of their techs were available, the guy sorted the issue out.