I called this morning and my problem was resolved by 3 pm. I was really impressed with the efficiency and courtesy of the gentleman who came to my home. He said he can’t always get to a call so quickly, but I’m really glad he could. And I love the motto on the truck...”shit a is going down!”
I called him and explained that I had rented a plumbing auger. I wasn’t having much luck. Times are tight, I’m pretty handy, figured, why not try. After explaining, he asked for my name and location, THEN proceeded to tell me, I don’t mess with things other people started and hung up the phone... I get it, but, that was rude...
Came to my house right away to help me with my plumbing issue. Advice, knowledge (he really knows what he is talking about) wisdom, and professionalism.
Called to discuss pricing for work. Was quite unprofessional for no reason. Well of course there's an obvious reason but............. That mentality so fkin old!!!!
Had a water leak in my foundation wall. I dug it out and then called Kuhnhein. Charged $900 to fix it. My mother paid him as he was finishing up. He stopped right there and said it would be another $300 to fill the hole in because he just went to the chiropractor. When my mother confronted him about it he got defensive and rude and told my 65 year old mother to fill it in. Which she had to do. Do not hire this company. Not only is he rude and unproffessional but he is unlicensed for plumbing work. Also he lied to the home warranty people about where the leak was. So now we're are having to jump through hoops to get the money back. Hopefully this will save someone else from this headache.
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