We were very impressed with the service we received, the professionalism and the hard work of Kyle Q and John J. They took their time and even stayed a little longer to walk us through our new programmable, state of the art thermostat. Then 2 days later another service guy named Bret came out and cleaned our 27 vents as part of our package. It has been a long time since we have received such great customer service. We will recommend this company to our friends and family
My A/C unit went down during the peak of summer heat. I had two other companies aside from Logan give me a quote. Logan not only had the best price, they also had the fastest turn around time from estimate to installation. Aaron was very helpful and knowledgeable in the products we discussed. Jared & George did a phenomenal job installing my new unit, thermostat, and answering all questions. Every person I dealt with in this company was courteous and professional. I will be using Logan for all of my future heating and cooling needs.
Ryan Johnson our consultant was professional answered all our questions and was not a pushy salesman. He gave us information to make an informed decision based on our homes needs. The installation was scheduled the next day by a team of 3 - Chad being the lead, Jeff and Christian. All 3 were professional, arrived on time and worked diligently to get units installed. Ensured areas were cleaned when they left and we knew how to operate system. We would highly recommend Logan’s.
The quote was thorough and low sell. We were given a number of options and those were clearly explained. Installation was scheduled quickly, work was done professionally. Workers were socially distanced while working. Install of AC and furnace took two days, but significantly improved our 30 year old system and the non standard install. Very satisfied.
I purchased and had installed a Mitsubishi Single Zone Hyper Heat mini-split AC and heat pump system. I scheduled the appointment for the estimate over the phone and was able to get a convenient appointment that worked with my schedule within a week. Zane was the the sales person and was on-time, courteous and knowledge about the product and explained the system and options. Once I decided to select Logan for the installation and called to confirm I was able to get an installation date within a couple of weeks. I was told the installation could be done in a day. On the day of installation Travis and Chad (the installers) showed up as scheduled and immediately began to work. They were both very friendly, courteous and took care of my house leaving the area in which they were working as clean as when they arrived. I've was very pleased with them and their work, and with the system itself since installation. I would highly recommend and use Logan Services again.
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