Logan A/C & Heat Services Inc.
11264 Grooms Rd suite c, Cincinnati, OH 45242, USA
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11264 Grooms Rd suite c, Cincinnati, OH 45242, USA
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We could not be happier with the service and installation! Mike gave us the quote and worked to ensure and old, inefficient unit was replaced properly and have the outcome be aesthetically pleasing, as well as work to cool (and later heat) our home. The installation team of Shane, James and Jason were awesome! We went from one undersized unit to two perfectly sized units and our home has never felt better. Yesterday was hot and humid and for the first time in TEN years, our home is comfortable and the A/C units didn't struggle to keep up. I used to think I "needed" the house set at 68 or lower. Nope, it was just that the old unit could not keep up. Shane and crew not only installed new units but our duct work was completely redone and it's WONDERFUL. The old 1980's duct work from when this house was built was certainly less than insulated in a VERY hot attic. These guys worked three very long and hot days to get our a/c working perfectly. They were courteous and clean and explained things very well. I highly recommend Logan A/C & Heat Services for anyone who even has a question about their existing systems. These installers definitely did five-star work for us! Thank you!
Had Logan A/C and Heating Services come out today to replace our 24 yr old Janitrol units that just gave out during the first heat wave. I had to replace the Run Capaitor that died on it. We had a $650 Duke Energy bill. Zane came out and worked with us from sales and helped us secure financing for new units. We got approval around 4 pm and the next day Travis, Josh and Marissa were at our home at 9am to start removal of the old units and install the new Trane units. They were polite, knowledgeable and did a bang up job and left our house cleaner than it was when they started working. I had 5 different companies out with estimates. Logan was not the cheapest but was very thorough and did a great job explaining everything and made me feel comfortable making the decision to go with them. It took our house one hour to cool down to 80 degrees from 89 and the humidity was gone. We our comfortable now at 80 degrees. Thank you Zane, Travis, Josh and Marissa. What an amazing, awesome group of people! Logan should really be proud of them. I highly recommend Logan A/C and Heating Services! Chris and Mhel Burger
We had a great experience with Logan Services this week getting a full system replacement of our 20 year old units. It started with Allen giving us a thorough walkthrough of various solutions. He took detailed measurements that actually showed we could downsize compared to what the original builder installed, saving us money. We appreciated his patience and responsiveness to all of our questions/concerns. When it came time for the installation, Devin and Eric were absolutely fantastic. They worked really hard (especially in hot attic conditions), communicated well, and provided a very clean/professional install. They were able to complete a full dual system in just 1.5 days and had great attention to detail. Things like taking extra time to route the exhaust pipe without cutting holes in our drywall, checking with us before starting loud drilling outside our office, keeping a clean work area, and even carrying in a package delivery off our porch showed us they really care about pleasing customers. We did hit one snag on day two, which was a defective thermostat. They had a new one dropped off by another tech and swapped in without delaying the project. We will definitely be contacting them again for future projects when the time comes.
Connor and the team at Logan did an incredible job. They were very nice and respectful, worked through the rain, and finished the job on time giving me updates every so often. They cleaned up after themselves and instructed me on how my new systems works. They were very thorough ensuring everything was sealed, working properly, and took my old unit away. I was happy with their service.
Our air conditioning unit and water heater stopped working around the same time and it has been so miserable for my daughter and me with the temperature in our house sometimes reaching 90 degrees. I did a Google search and am SO GLAD I came across Logan A/C & Heat Service. Their representative, Brandon, came to my home and did a thorough inspection, explained the different units that were offered, explained various payment/financing options, and left an estimate/company information for me to read. I was also given multiple discounts which drastically lowered my final price. I thought I was going to have to find two different companies (one for the A/C unit and one for the water heater) but to my surprise they were able to do both all in one day! Christian arrived at my home on time and explained the instillation process as well as how long everything would take. He wore shoe protectors and had informative answers for any question I had. The entire installation process took around 7 hours and not one piece of trash was left on my basement floor when they were finished. I am a nurse who works night shift and they were great with working around my crazy work/sleep schedule. Prior to each appointment I was sent text messages regarding arrival times, as well as pictures of who would be coming to my home. I really appreciated that and feel that all instillation companies should do it as well. I made sure to get other estimates but Logan’s had the lowest price and the BEST customer service of any company I talked to. I will refer anyone I know to them and won’t hesitate to call them again in the future should the need arise. Thank You So Much!