During these times its difficult to find a contractor that doesn't look for ways to pad extra costs on any work they provide. Tom was a pleasant surprise from Day 1 with my mothers roof. He was very straight forward and knowledgeable and clearly explained in full detail what my mother needed. No confusing lingo, no gimmicks, no fear tactics or pressure. He quoted her the cost of replacing a entire 2.5 story deteriorating 100+ year old slate roof with a new shingle roof. Not only was his quote extremely competitive, there was no surprise fees once the job was completed. He did call out some things could impact the cost once he starts working and inspects the wood but that was completely understood. I am not just overly amazed and satisfied with the work he provided but also the fact that he did not look for a opportunity to exploit or take advantage of the situation for his own personal gain. Tom clearly stands by his morals and ethics. I will use him in the future and would highly recommend him to your friends, family, and elderly loved ones as I know he will treat them right and do the excellent work that he stands by.
Melissa was our sales contact and she was extremely nice and professional. She was responsive to all our questions, and she gave us a great price for both the new roof we had installed as well as the gutter guards. The crew was on time both days and worked well together. The tore off our old roof and installed a new roof, and added gutter guards to our existing gutters. They completed all this work in 2 days and spent a lot of time cleaning up after the work was done. We are very happy with their company and the end product. We would highly recommend them to you!
We had a minor water stain in our master closet and Mastercraft came out within 24 hours to inspect. Turned out to have some shingle nails not properly put in by the original builder. Mastercraft sealed the holes and also gave me an evaluation on the overall condition of the roof and how much life might still be in it. Tom arrived on time and was very professional and friendly. He was in and out in less than 30 minutes. Terrific customer experience! Highly recommended!
Services - House Exterior Painted, New Windows, Gutters and Downspouts, Gable Repaired, Roof Repairs Thank you Mastercraft Restoration’s for the complete transformation of the outside of our home. Would definitely recommend Mastercraft Restorations to anyone who is looking for any home improvements. When other repairs and improvements are needed, Mastercraft will be my go to company.
From the estimate process until the repairs to my roof were made, everyone was polite, friendly and professional. I never felt pressured to put a new roof on the house. Actually, he said I had many years left after the repairs. I would recommend.
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