I just wanted to thank Brandy and Chris for their exceptional customer service that they provided to me yesterday. I called at 4:15pm to tell them that my furnace was not working. When I spoke to Brandy she was very focused on providing the best care for my situation and responded immediately. Within 30 minutes Chris showed up at my home and had the furnace repaired by 6pm. Throughout the entire process Chris was the consummate professional and kept me updated on the issues at hand. I really do appreciate all that they did to help me out and situations like this are the reason I continue to use Miami Heating and Cooling and recommend you to my family and friends.
Phil, Darrel, and Bryce did a great job. They was out here on time, fast, and my room was warm for the first time in three weeks. They did a great job and I am very happy with how fast they got out here to install a new heater.
Their professional expertise with their courteousness would be hard to beat by other competing companies. Took very good care of us with our furnace and home backup generator. Thank you Miami Heating and Cooling Team!
Joe is the best, ive been with this company from day 1. very truthful, no pushy for new products when u dont need it. Will definitely recommend them for when you require excellent service.
I was being proactive with my very old (20+ years) AC system by asking Joe and his team to evaluate. I fully expected to be told the best idea would be to replace the AC unit. Instead, I was told there were no leaks, coolant level was great and system worked great. While in the basement, he also decided to make sure the furnace was working well. On top of that, he cleaned the AC coils and (something) with the furnace. Honest and above-and-beyond. I highly recommend Joe and the team at Miami Valley Heating and Cooling.
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