Brandon was very professional. He explained everything how I could understand it. Would highly recommend.
Impressed! Trust is essential when you allow someone in your home, especially during this pandemic. Add to that the anxiety of having to spend thousands of dollars and wanting the assurance you are being treated fairly. Moore Air submitted a reasonable quote, was willing to speak with a family member who has experience in the field but lives out of town, and kept their word, no exaggerations or lies. The installers, Jay, Dillon, and Brandon were on time, looked professional, wore masks, introduced themselves and were extremely respectful and polite. After placing cloth tarps on the stairs and throughout the house, they went straight to work. These young men made more trips than I could count up and down our steep stairs, never complaining, working diligently. I was exhausted watching them. Brandon, Jay and Dillon and their co-workers whose names escape me are the hardest working young men I’ve seen. It was a long day that resulted in working part of the evening. They installed a hot water heater, a furnace and air conditioner, correcting lines that were crossed with a neighbor’s unit. At one point there were 3 relatively new trucks and 5-6 installers. Our neighbors noticed the activities and asked about the project and company. I’m sure they’ll be calling because thall the homes in this association is about 15-20 y/o. Rain and lightning prevented them from being able to complete the project on day one. After a long, exhausting day, they arrived early the next morning to complete the job. We’ve got lots of hot water and the air conditioner is keeping us cool. I’m proud to say we are members of the “Moore family.”
The tech Brandon, was very professional and was able to quickly diagnose the problem and repair my AC. First time I've used Moore Air and will definitely use them again.
Professional team came out and set up my new system without a hassle. I have my preferred Technicians.
Moore air is very easy to work with. We get text when he’s on their way. Technician is always super professional. Most recently we had Brandon out and he explained everything in easy to understand way and we appreciated his expertise. Our heat stopped working late in evening this winter and we called that night. Moore air touched base with us first thing in morning and sent someone out shortly thereafter. Technician diagnosed problem and identified which parts were needed to repair. He called store for special order and replaced necessary parts, heat back on by end of day. Very grateful we are with heat with temperatures in teens outside
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