I had a great experience with Moore. They were very responsive to our calls, researched and explained our problem and gave us options for repair. They were very quick to follow up with the repair when the parts came in. I highly recommend them and will use them in the future
Moore air is very easy to work with. We get text when he’s on their way. Technician is always super professional. Most recently we had Brandon out and he explained everything in easy to understand way and we appreciated his expertise. Our heat stopped working late in evening this winter and we called that night. Moore air touched base with us first thing in morning and sent someone out shortly thereafter. Technician diagnosed problem and identified which parts were needed to repair. He called store for special order and replaced necessary parts, heat back on by end of day. Very grateful we are with heat with temperatures in teens outside
Our technician Brandon Williams was excellent! He was extremely patient, knowledgeable and did a great job in explaining our complex situation. I would highly recommend Moore Air and especially technician Brandon Williams.
Technician was very friendly and knowledgeable. He answered all of our questions respectfully and politely. It would appear that Moore has made some improvements, I received a set to remind of the visit, a text with a picture of the technician prior to his arrival. Keep up the good work guys!
Very professional, on time, and very informative. I really appreciate Ryan coming out!!! very kind. He fixed my central air unit in my house, and has it up and running just like before!!! It is now nice and cool throughout my entire house and I couldn't be more relieved. I would highly recommend Moore Air to anyone!!!! and a plus they are black owned. Thanks so much
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