I manage over 400 units in the Cincinnati area and National has been a lifesaver for not only me but many of my tenants. They are out quick and do great quality work. Gina is fantastic to work with and I would recommend them to anyone in need of repair or a new system.
I had Apollo on Monday tell me I needed a $2800 repair. I called National upon recommendation from my brother. Dispatcher offered someone to come out last night! Apollo with maintenance contract took 3 days to send service. Adam came quickly explained problem could be that outside unit has never been cleaned. He cleaned refilled refrigerant checked what Apollo said was the problem. Leaky valves. No he said. No leak. Thank you Thank you for exceptional service!!!
Adam was prompt and professional. He was really courteous , wearing his mask inside as we are high risk seniors. Serviced the AC in the rain, checked out the system and made sure the basement door was shut. Everything was good to go for summer. He noted we'd like a reminder for the fall. Thank you!
We called National Heating & Air after a friend's HVAC company suggested an expensive fix to our A/C problems. From the scheduling to the service visit, everyone we dealt with was very professional and they provided very prompt service. After 15 minutes, a simple problem was found and fixed for only the cost of the service visit. Had we not called National, we might have spent a lot of money on a repair that was never needed. We signed up for a service contract on the spot because we trust them.
Wonderful service. Very thorough in their review of our ac system. Confident that we’ll have a comfortable summer.
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