National Heating and Air Conditioning
4300 Creek Rd, Blue Ash, OH 45241, USAAbout National Heating and Air Conditioning
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4300 Creek Rd, Blue Ash, OH 45241, USA
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National did great and fast work on our new HVAC system! They left our house and yard very clean and we’re extremely professional with our service. Keith and Randy were very helpful and took the time to answer all our questions!
Tyler Miller, the technician, was very professional, friendly, knowledgeable, thorough and tidy. He explained everything that he did for the A/C system's annual checkup. Anitra and May, in the office, were also very friendly, professional and helpful in scheduling.
Man came out to my house wasnt there 30 minutes said he fixed our unit i turned it on and was frooze over again. I called the man back told him it was still broke he told me he would be back out next business day that was a week ago. When contacting the company I'm repeatedly given the run around now I'm being told that the man said there was nothing wrong with my AC unit but the coil continues to freeze up now the company is refusing to come back out to my house to fix what they were paid to fix to begin with.
The service tech seemed professional and confidant but he made a mistake in troubleshooting my Trane s9v2 furnace. The furnace would go into heat-1 but only the first burner would light. The flame would not progress to the second and third burner where the flame detector is located. Thus the furnace would not really start. I was told that the flame detector was probably defective. I cleaned the burners and fixed the problem myself. No flame detector replacement needed.
It's very clear that their techs go about trying to replace instead of repairing issues. Be careful when calling them, they will tell you something needs replaced and the reasoning is BS. They are paid on commission. If they say a whole unit needs replaced, its because they will make more money instead of a $200 service call. They'd rather sell you a brand new $8,000 unit.