National Heating and Air Conditioning
4300 Creek Rd, Blue Ash, OH 45241, USAAbout National Heating and Air Conditioning
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4300 Creek Rd, Blue Ash, OH 45241, USA
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Chris was absolutely amazing. He was incredibly polite and respectful. He explained everything to me and answered all of my questions I had. The installation was done in a timely manner with no disruption to my workday as I work from home. I’d recommend National Heating and Air time and time again! Very happy with my service!
These people don’t care about keeping clients or customer service. I paid the $89 to have someone inspect my A/C because it stopped working. The tech came in, looked at the system for all of 5 seconds then stated I needed a whole new system because there’s nothing he could do and left. They then quoted me $8k for a new system and $7k just to fix the broken part. I went out myself and barely cleaned some of the coils off and the system immediately started working again. That should have been the first thing that he did. I called to report my interaction and no one would get back to me. I called every week for two months to get in touch with a manager to explain the situation and maybe offer some feedback so they were aware the techs aren’t conducting great business but no one would call me back after I was told each time someone would get back to me that week or even the next day. After two months I finally talked to a “Jeff” who did not care about my situation at all and refused any sort of reimbursement despite the lack of service that I never received. Plus the fact that it took two months to be able to talk to someone. I wasn’t going to ask for a reimbursement originally I wanted their office to know what a poor job was being done and they didn’t care so it is clear to me that this company does not care about their clients they only want money and will scam you without thinking twice about it.
By far the best HVAC company in the Cincinnati area! Extremely knowledgeable and professional. A company you can truly TRUST. They replaced our AC/heat pump system. On time, worked hard and did an excellent job.
Brandon with National Heating and Air was professional and friendly, and local. He fixed the problem with my 34 year old Bryant condenser quickly and cleaned up after himself. Great service and even came the same day. I will call them for all future hvac issues and dare I say it, a replacement system!
National installed a new furnace and ac unit in my old house so the first thing I did when I moved into my new house was call them and ask that they come out and check the current system. Their staff is very knowledgeable and I trust what they say. I would definitely recommend them to friends and family.