We have been Nelson customers for over 25 years and are EXTREMELY happy with them. They are very professional and explain things in a way that the common person can understand. We had the pleasure of meeting Tyler who quickly diagnosed what the problem was and took care of offering us suggestions on proper filter size and other helpful hints in addition to ordering the part we needed. We have always had the service agreements with them and they are very worth getting. Overall another great job by a very satisfied customer. Thanks Tyler
I had a unique space difficult attic space that I wanted heated and not only did they know what kind of unit AND find a unit to fit the tiny available space -it took them 3 times to get everything working and circulating properly but they kept working till it was right! Anne was wonderful to talk to and very prompt at letting me know changes in schedules or delays. I’m glad I went with a local company and they really came through and showed they cared
Ron was amazing! He came to our house and went above and beyond with his service and advice. Ron was helpful, kind and safe. Ron was informative about next steps and tips for how to keep our 1900’s style house cool. We are so appreciative and highly recommend! Thank you!
Ryan was very professional and knowledgeable. He replaced my humidifier. Ryan took his time and explained everything to me in language that I clearly understood. This was especially helpful to me because I am a senior citizen. When it is time to have my furnace replaced, I will definitely choose Nelson Comfort.
Ron (and all the techs we’ve had over the years) is excellent. Explains issues clearly so we feel comfortable with his advice. Good value. Super responsive. Professional. Would recommend Nelson to anyone.
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