Nieman Plumbing
2030 Stapleton Ct, Cincinnati, OH 45240, USA
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2030 Stapleton Ct, Cincinnati, OH 45240, USA
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I used Nieman to detect the source of a sewer gas odor issue at my business. The team was thorough and professional. Through their testing equipment and process, I felt confident in the results and conclusion that the odor was not coming from within our plumbing system.
We had a great experience with Nieman Plumbing. The team was prompt, professional, diagnosed the issue right away and cleaned our drain. They even came earlier than we thought they could and notified me ahead of time. We will use them again!
Brennan and Tyler were so professional and thorough. My kitchen sink backed up and overflowed causing flooding in the kitchen and the basement. I was nervous about who to call because my two young boys do not like strangers in our home. Ask for Brennan and Tyler! They were awesome. 10 out of 10, highly recommend!
Josh was very professional and courteous, on time and knew the most likely problem before he arrived. He was quick to diagnose and the fix was resolved in less then 15 minutes. Impressive.
I called Nieman Plumbing on 12/28/22 at 9:34am. Over two weeks ago. The call was answered by the receptionist. I explained my admittedly unusual problem that my pipes are having a chemical reaction with something in the water supply coming into my home causing a complete failure. I was interested in an estimate for a complete re-pipe of the house. She kept placing me on hold to get a response obviously fed to her by whoever was also by the phone listening, but did not make themselves known. After this back and forth, she stated that she would pass it along to the Estimates team and they would call me back. I said OK and we said goodbye. Unfortunately for them, she didn't hang up the phone properly. I heard a man say, "I hate calls like that. Somebody is trying to sell them a job and..." She then realizes the call is still active, gasps, and hangs it up. Too late. I heard you. I have spoken to many different companies regarding my issue. Many who thought they know everything, much like you, were humbled when they saw that I wasn't exaggerating and this is a serious issue I am dealing with and they are learning something new within their field. You chose ignorance. Additionally, no one from your company ever called me back. So you trash talked a potential customer that is looking for a full home re-pipe and then never called back on a $10,000-20,0000 job. I think that speaks volumes to your level of professionalism and it's shockingly shameful. This is "How To Lose a Potential Customer 101"... My experience with your company was an epic disappointment and I hope this review saves others from your condescending and unprofessional staff for many years to come.