Russ came this morning to determine if we had a water heater problem or a faucet problem in the shower. He made the assessment quickly but the faucet didn’t cooperate. But he pursued the information he need and was able to do a successful repair. Also repaired a toilet as well. Great work. Very friendly and very competent. Made it seem not stressful for him or for us. Thanks so much!!
Installed a new water heater a few years ago. Best experience ever. Had them replace a dishwasher. Both times the tech has been wonderful! Scheduling is simple. Prices are reasonable and I feel good supporting a small business that treats its employees well. Will use them over and over again!
I called when the office opened to get services for leaking water heater. Stacy coordinated with dispatcher to get someone scheduled for same day. Todd arrived late morning and explained the work to be done and provided a quote. He removed the old unit and installed a new water heater. He also found that our water pressure exceeded the upper limit which was why the bathroom faucet in the basement was dripping. He recommended that the pressure regulator (?) be replaced. Todd was excellent in his work and explanations of what he was doing and why. We highly recommend Nixco’s services as this is the third time we’ve used them.
John was very polite, friendly and got straight to work and gave me the 10-15min heads up call when he was on his way (as I had asked). Got the kitchen sink drain sorted. Unfortunately there was a bit of a mess left on the basement floor from pipe debris after the job was done but he did cover the toilet that was nearby. Cost $349 for the work and that was with a $30 coupon I got off their website, so was a bit on the pricey end, so four stars instead of five, but all in all, experience was fine. Wouldn’t hesitate to call Nixco again but probably would price shop for smaller, less complex jobs like this in the future.
I called for a sewer emergency in the afternoon the day after Christmas and Steve was at my door around 6:00pm. He was very professional, explained what was wrong, what needed to be done and fixed the issue. I am very grateful he was willing and able to respond when he did, otherwise we would have been without water or bathroom facilities until the following week from every other company I called. I will definitely call Nixco again in the future for any repairs or evaluations.
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