Overhead Roofing refused to let me get the full information about my own roof's shingle replacement from the previous owner. Most roofing companies have a policy in which you can get this information with no problem, but they flat-out refused.
Overhead Roofing was able to come out quickly to do a roof repair. Honest company, fair price.
They helped me with an emergency fix. There was storm damage the night before I closed on my house and they got it fixed right away.
Everything was going well until the rain hit, with too much bare roof exposed there was major damage in the room below from all the water. Found out this company had no covered roof insurance and my insurance company took the hit for all the costs of the repair. Make sure any company you employ has ALL the necessary insurance including COVERED ROOF.
This company wasted our time and money. They over promised and didn't deliver. We were told they could fix the leak on our roof and if it wasn't fixed, they would keep coming back until it was. After 5 trips to our house it was still leaking. When we called to see what it would cost to replace the whole roof and make the part that was leaking flat, we were told they couldn't do a flat roof. The receptionist was incredibly rude, & when we asked "what do we do from here? We paid you to fix it and it's not." she told us it's only 95% guarantee and the money we paid to fix it was postponing the inevitable. But it was never fixed nor postponed and seemed to have caused more damage than had we left it alone. Not at all apologetic nor was any effort made to try to keep our business & work something out. Rude, unprofessional and not knowledgeable enough to know when a roof needs replaced and cannot be fixed.
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