Phoenix Comfort Systems

10945 Dixie Hwy Suite #2, Walton, KY 41094, USA

About Phoenix Comfort Systems

4.4 / 5

from reviews

Is this your business?

    Carl Wilhelmy
    -
    November 28, 2021

    When they installed my new furnace and air-conditioning 11 years ago.. they took 2 days.. after 6 months ..I noticed they failed to connect a duct pipe.. making the basement recipient of my bedrooms heat.. they failed to get a permit from the county. They failed to fill out the proper paperwork for my 10 year warranty. Which meant I only has a 5 year warranty and about 2 months after the 5 year warranty expired. The collector failed.i called them and had to pay over $ 500.00 to get it replaced. For the last 4 years..I have topped off my condensor..I found out my A coil is leaking ..slow..but every 2 weeks I have to top it off. Ridiculous. I would NEVER EVER use them again. They even called me up and ask me about a warranty program to purchase.

    Roberta Wilson
    -
    July 21, 2019

    Our ac was not working on the hottest day of the summer and even worse this happened on a Saturday night. We called for help after 8:00pm and got a return call within 10 minutes and was told they would arrive in 20 minutes. Dustin arrived when promised and fixed the problem quickly. The charges were very fair and reasonable and service was beyond incredible! Thank you Dustin. Because of you, Phoenix Comfort Systems will be our preferred service provider for all heating and cooling needs.

    Dave Crystal
    -
    May 19, 2019

    Nothing but great things to say after Phoenix and crew dealt with a new re-install on our complete system. Brett was hands down beyond professional and honestly a all around friendly guy. Nancy in the office was communicating up untill the install. If you have residential needs, Phoenix should definitely be on the top of your list, make sure to ask for Brett!!!

    Dan Hahn
    -
    January 06, 2015

    Our old boiler wouldn't fire up on the coldest night of the year. We called Phoenix Comfort Systems and they arrived immediately to diagnose the problem. In 20 minutes they figured out the problem and in a couple of hours we could take our coats off to watch TV! The service call price was very reasonable and below the other companies we had called. Even more important was how quick they came over. Thanks Phoenix Comfort Systems!

    JD Barnes
    -
    February 12, 2021

    They made short work of adding a Furnace Mounted Humidifier at our home. Nancy was quick to coordinate schedules and Jeremy & Steve were very professional while performing the work. Will be using them again for future HVAC needs.

    Phoenix Comfort Systems

    Our Address

    10945 Dixie Hwy Suite #2, Walton, KY 41094, USA

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