Plumb Tite Service Plumbing Done Right
8442 Vine St, Cincinnati, OH 45216, USAAbout Plumb Tite Service Plumbing Done Right
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8442 Vine St, Cincinnati, OH 45216, USA
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Excellent service by Plumb Tite - I definitely recommend them and will be using them again if/when we have future plumbing needs. Darren T was the technician who came to our home and he was great - efficient, knowledgeable and polite. He took care of our issue quickly and was on his way!
Will came to repair a bathtub leaky faucet that had to be converted from an old two handle to one. He explained things and showed me each step along the way. Will was professional, thorough, knowledgeable, and efficient. Will definitely call Plumb Tite again if needed.
On Saturday evening, I noticed I had a leak in the ceiling later revealing it was from a leaking connection stemming from a shark bite coupling installed by a previous owner many years ago. I went online to Plumb Tite’s website to schedule an appointment and was called back in five minutes. We scheduled the job for Monday between 2:00-5:00 and Chad W called at 1:35to announce he was en route. Chad arrived and we surveyed the problem and discussed options. (Note: prior to his arrival, I visited a plumbing supply and picked up a new Delta shower fixture. My thought was let’s change out the cheap one that was in there while we have the wall opened up and prevent a future visit in this area. Chad agreed and had this job knocked out in 2.5 hours. Looked great! Chad was more than generous with his time and we discussed additional issues to address in the house at a later date. The price was up there. But, think of it this way, jobs inside walls should be handled by the professionals. Besides the peace of mind, he had to tools, time (it would have taken me a weekend to do what he did in 2.5 hours) and the expertise for this job that I didn’t. Other than lending a little assistance early on (mostly because I enjoyed the conversation), I went downstairs and relaxed in my comfy chair while he did the job right. That was worth the price.
I recently had the pleasure of working with our technician, John :0) I can't say enough good things about their service! From start to finish, the entire process was smooth and professional. Their customer service is top-notch—John and the entire Plumb Tite team were incredibly responsive, answered all my questions, and made sure I understood every step of the job. John arrived on time, worked efficiently, and left the area spotless when he was done. It’s rare to find a company so dedicated to both quality work and customer satisfaction. I highly recommend them to anyone in need of plumbing services! Five stars all the way! MAKE THEM YOUR FIRST CALL !
My experience with Chad at Plumb Tite was fantastic. Our company subcontracted Plumb Tite to help us determine a rat problem for a client. He showed up on time, was polite, courteous, and very professional. He was methodical in his work ensuring we had as much information as possible to go off of before we decided how to move forward. Chad made our company look good to the client and with his tools and skills was able to help us close out an over year long process. We WILL be using Plumb Tite in the future should a similar issue arise for another client.