Our a/c stopped working a couple of days ago, as soon as @Prefferedhomecomfortandheating opened yesterday morning, someone was out here within a couple of hours. Our a/c compressor locked up, and the home owners before us had the a/c and furnace over 20 years and it was time to have it replaced. They came this morning and replaced both. Rod, Keith, and Alex went above and beyond for our family! They were all very professional! It works and looks amazing! Lauren at the office, was so nice and any questions and concerns took care of it and got back with me within a few minutes!! So happy that we went through this company, especially with being first time home buyers! I would recommend this company to anyone and will always be going through them!
We can’t say enough wonderful things about Rod and Preferred Home Comfort!! Our area sustained negative degree temperatures, blizzard like temperatures, icy/dangerous roads and our furnace went out! All on Christmas weekend. To top it off , we have a baby at home. After speaking to Rod by phone - he laid out a detailed, step by step plan for how we could fix the problem we were having and we are so relieved (and happy) to say that our furnace came on almost immediately and we have a nice warm home again! Not only was he so thorough and detailed by phone, but he even offered to make the trip out to our home on Christmas Eve to make sure everything was working properly. We could not be more thankful for him, his business and his professionalism! Thank you!!!
Rod with Preferred Home Comfort Heating and Cooling saved the day! He came out and installed our new thermostat and walked us through the smart phone app hook up. He was completely professional, extremely on-time and absolutely 100% knowledgeable. I cannot recommend them enough for all your heating and cooling needs.
Excellent service and very professional. Showed up for a service call on my broken AC, clearly explained the issues to me and that the unit was over 15 years old and end of life. Helped advise on a new unit and was able to purchase and install the next day. It was over 90° out. Price was very reasonable. Will absolutely use them again.
Preferred Home Comfort is my go to HVAC company. Great staff and owner Rod. Best prices on product and repairs. Stand by there work. Highly recommended
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