Having moved into a house with very old AC/heating units, I lost heat in my first winter at my house and they were quick and responsive in getting there right away and getting the unit replaced with reasonable financing options. Over the following years they replaced both of the house's A/C units promptly and when there were some issues with the second, returned promptly numerous times to solve the issue. They are utterly professional and responsive and I can't recommend them highly enough.
Rod was very knowledgeable, forthcoming, and responsive - I was very impressed with our experience from start to finish! Our AC needed replaced and we also replaced our furnace, which I thought may take several weeks - but we were able to get it installed within a week of our quote. Top notch all around!
Many companies today try to get the job done as fast as they can and the quality of the work suffers. Preferred Home Comfort is one of those rare companies that does things the right way. They put a Mini-Split in our garage and we absolutely love it! It was very obvious to us that they are particular about how they do things. We are in a new home with no grass yet and they even cut up cardboard so as not to track mud everywhere. They are professional, clean, friendly, and do high quality work-when you find a company like this, you keep them in your contact list for life! Greg & Teresa Marcum
Our furnace went out during a really cold streak of weather. Rod was very quick to respond and got someone out the next business day. Our gas valve was promptly replaced and the cost was very reasonable. The furnace has been working like a dream ever since! I would highly recommend Rod and his crew to anyone looking for help with their HVAC!
Professional, responsive, and very knowledgeable. I had reached out to them a year ago and had a positive experience, so I knew who to call this year when it was time to replace my units. They did not disappoint. They took the time to answer my questions and discuss options, all of which were very reasonable. They were on time the day of install, including the owner, and everything went smoothly.
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