Our a/c stopped working a couple of days ago, as soon as @Prefferedhomecomfortandheating opened yesterday morning, someone was out here within a couple of hours.
Our a/c compressor locked up, and the home owners before us had the a/c and furnace over 20 years and it was time to have it replaced. They came this morning and replaced both. Rod, Keith, and Alex went above and beyond for our family! They were all very professional! It works and looks amazing! Lauren at the office, was so nice and any questions and concerns took care of it and got back with me within a few minutes!! So happy that we went through this company, especially with being first time home buyers! I would recommend this company to anyone and will always be going through them!
Morgan Abbatiello
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December 24, 2022
We can’t say enough wonderful things about Rod and Preferred Home Comfort!! Our area sustained negative degree temperatures, blizzard like temperatures, icy/dangerous roads and our furnace went out! All on Christmas weekend. To top it off , we have a baby at home. After speaking to Rod by phone - he laid out a detailed, step by step plan for how we could fix the problem we were having and we are so relieved (and happy) to say that our furnace came on almost immediately and we have a nice warm home again! Not only was he so thorough and detailed by phone, but he even offered to make the trip out to our home on Christmas Eve to make sure everything was working properly. We could not be more thankful for him, his business and his professionalism! Thank you!!!
Amy McKenzie
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December 09, 2022
Rod with Preferred Home Comfort Heating and Cooling saved the day! He came out and installed our new thermostat and walked us through the smart phone app hook up. He was completely professional, extremely on-time and absolutely 100% knowledgeable. I cannot recommend them enough for all your heating and cooling needs.
Dominic Del Vecchio
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February 15, 2023
Tldr: On time, within budget, reasonable prices. Great job. 10/10 would recommend.
Installed a boiler for a radiator in an 80 year old home. Prices were reasonable and they stuck to their estimate despite some unforseen problems with installation (had to replace a quite a bit of bad piping).
When the owner comes out and spends a day in a muddy crawlspace to get your heat working before the temps drop into the teens, you know it's a good company.
shure1957
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January 30, 2023
New home owner here:
I had a problem with a gas leak inside a furnace. Another company came out and told me that I needed to replace both furnaces immediately, and there was no other options.
My Aunt and Uncle referred me to Preferred. I emailed Rod on a Sunday afternoon and he immediately replied to schedule a technician to be there first thing in the morning on Monday.
Keith came out and advised me that a full replacement was not needed.
He identified the faulty part and found a replacement right away. After returning that afternoon, Keith identified a few other gas problems with the system and corrected them all.
They cleaned the entire system and left the work area 10X better then how they found it. They resecured all the pipes and brought the system to code. Fixing gas lines is not easy or pleasant but they did it with a smile instead of covering up the issues.
In the end they saved me around $10,000, as I was about to install complete new systems.
I appreciate their timeliness, their professionalism, and integrity. I will be a life long customer. I now feel safer after this service.
-Home owner/Landlord
Our a/c stopped working a couple of days ago, as soon as @Prefferedhomecomfortandheating opened yesterday morning, someone was out here within a couple of hours. Our a/c compressor locked up, and the home owners before us had the a/c and furnace over 20 years and it was time to have it replaced. They came this morning and replaced both. Rod, Keith, and Alex went above and beyond for our family! They were all very professional! It works and looks amazing! Lauren at the office, was so nice and any questions and concerns took care of it and got back with me within a few minutes!! So happy that we went through this company, especially with being first time home buyers! I would recommend this company to anyone and will always be going through them!
We can’t say enough wonderful things about Rod and Preferred Home Comfort!! Our area sustained negative degree temperatures, blizzard like temperatures, icy/dangerous roads and our furnace went out! All on Christmas weekend. To top it off , we have a baby at home. After speaking to Rod by phone - he laid out a detailed, step by step plan for how we could fix the problem we were having and we are so relieved (and happy) to say that our furnace came on almost immediately and we have a nice warm home again! Not only was he so thorough and detailed by phone, but he even offered to make the trip out to our home on Christmas Eve to make sure everything was working properly. We could not be more thankful for him, his business and his professionalism! Thank you!!!
Rod with Preferred Home Comfort Heating and Cooling saved the day! He came out and installed our new thermostat and walked us through the smart phone app hook up. He was completely professional, extremely on-time and absolutely 100% knowledgeable. I cannot recommend them enough for all your heating and cooling needs.
Tldr: On time, within budget, reasonable prices. Great job. 10/10 would recommend. Installed a boiler for a radiator in an 80 year old home. Prices were reasonable and they stuck to their estimate despite some unforseen problems with installation (had to replace a quite a bit of bad piping). When the owner comes out and spends a day in a muddy crawlspace to get your heat working before the temps drop into the teens, you know it's a good company.
New home owner here: I had a problem with a gas leak inside a furnace. Another company came out and told me that I needed to replace both furnaces immediately, and there was no other options. My Aunt and Uncle referred me to Preferred. I emailed Rod on a Sunday afternoon and he immediately replied to schedule a technician to be there first thing in the morning on Monday. Keith came out and advised me that a full replacement was not needed. He identified the faulty part and found a replacement right away. After returning that afternoon, Keith identified a few other gas problems with the system and corrected them all. They cleaned the entire system and left the work area 10X better then how they found it. They resecured all the pipes and brought the system to code. Fixing gas lines is not easy or pleasant but they did it with a smile instead of covering up the issues. In the end they saved me around $10,000, as I was about to install complete new systems. I appreciate their timeliness, their professionalism, and integrity. I will be a life long customer. I now feel safer after this service. -Home owner/Landlord