The valve assembly to my water softener system epically failed, spraying water all over my basement adjacent to my HVAC system requiring water supply to entire house to be shut off. Russell was sent out who was so honest and knowledgeable. He took the time to inspect the other plumbing systems (which is no extra cost with RR) and wrote down recommended repairs in the future, even giving recommendation for contractors to do the things RR does not (venting issue with water heater requiring chimney/flue expert). So happy I went with RR, and relieved that the water is back on without breaking the bank on service bill! I’ll definitely use RR again, and recommend to others!
Mike and worker from Roto-Rooter was very informative of their job. They kept me informed step by step of what they were doing each and every time. The work they did was completely awesome they were very kind respectful and I really appreciate their service of what they did in my home today. I would recommend them to other family members and Friends
The Technician, Chris, was very professional in both doing the repair job that I needed done and providing excellent customer service. He took the time to answer all of my questions, and he even took the time to answer questions regarding another project that I need done. I am very pleased with the work that was completed.
John came to our house after we had water backing up into both sinks and our dishwasher. John was very professional and took his time to fix the problem with our pipes. After he fixed the problem and did a very thorough job- John explained everything to me and gave me suggestions on how to prevent this from happening in the future. I’m very satisfied with the work that was done and would recommend John and Roto Rooter to anyone who is in need of plumbing services. I will definitely be using them in the future if other problems arise.
We had Shareef help us fix our sink. He was super friendly, knowledgeable. He was really nice worked his tail off to complete the task. He informed us the whole way through about what the issue was and everything he was doing to fix our sink. He’s a fantastic person and a great worker. Gotta make sure Roto holds on to him. He was very professional about everything. Would recommend him and even if we have anymore plumbing issues in the future I would definitely like Shareef to be the guy assigned to it.
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