Roto-Rooter Plumbing & Water Cleanup

Marcus Hanson

-

December 21, 2022

I was very impressed with Maurice, the technician who fixed my shower plumbing and installed a new water softener system in my home. He did a great job of talking me through the underlying reasons for my plumbing problem and also what options we had in order to fix it. I also felt like he was very thorough and took his time to make sure it was done right, which I appreciated.

redalert33

-

February 20, 2023

2nd time using RR and have been extremely satisfied both times. First was a few years ago when I had a pipe burst in my music studio, the team that came out to clean up, dry out, etc. was fantastic, and the cost was reasonable. This time it was much more minor - a leaky toilet at the base. William showed up on time, was super professional and was extremely patient w/ all the questions I asked. I like to know how things work, so I tend to ask lots of questions and hang around closely while I have anyone come out to address any issues at my house. William listened to me explain the issue, what I've tried to do so far to diagnose it, then explained what he would be doing. He kept me informed as he worked, and gave me options so I could decide how to move forward. He even educated me on some tangential toilet questions I had, and gave me some great tips. I'll def use RR for any other issues like this in the future, they're 2 for 2 in my mind.

Dave McClaskey

-

June 04, 2023

We woke up to water coming into our basement from tubs draining and toilet flushing. They were quick to schedule us and within 2 hours from my call to get help, John showed up! He was professional, friendly, presented options instead of just taking the easiest or obvious way to fixing things. He worked hard until complete but never sacrificed doing it right or cleaning up after himself, even though we had him there on a Sunday. I sure hope I don’t have to, but when needed, I’d not look at anyone else by RotoRooter and John. HE is my plumbing guy from here on!!!!

Robert Kunkel

-

March 17, 2023

This was my first experience with Roto-Rooter based on their name recognition and immediate response to my call for help with my plumbing issue: replace the toilet bowl hold-down ring that screws into the floor and supports the wax-ring seal between the bottom of the bowl and the floor. Jerry was the R-R service technician who arrived within an hour of my call and assessed the necessary parts and labor required for the repair. He prepared a quote within 15 minutes of arrival that was acceptable to me, then purchased the necessary parts and installed the new bowl support/seal ring. His work was thorough and professional, and he was courteous to me/Mom. I will ask for Jerry if I ever have to call R-R again for their expert service.

K Lawson

-

April 25, 2023

Service technician arrived to my home within 30 minutes after placing my call to Rotor Rooter. He replaced garbage disposal that was causing the leak. Very professional and informative. Would definitely use this company and technician again for any future issues.