Matt was awesome! Very professional and courteous. He was thorough and gave me tips to maintain the health of my plumbing system. I would highly recommend them to others and will definitely use their services again.
Same day service and fixed the issue within 4 hours of my telephone call. Russell M. was clear in his explanation, answered all my questions, and helpful with information. He also took a look at another issue I had and gave me some good advice.
Noah was our tech. Great customer service. When he made repairs on our older home, advised us to stop at connection in the wall. Home is 70 years old and pipes need complete retrofit. He gave us ourboptions and did not pressure us to make extensive repairs. This is pure integrity and honesty with the home owners best interest at heart...bravo...👏👏👏👏
With a big name you expect big prices and to be treated like just another name. That was NOT my experience. Jerry came quickly to address our sewer backup. He personably and quickly diagnosed our problems and made the fix. Now we can use our plumbing again!
Our toilet was backing up into our bathtub which caused a leak into first floor and basement. Unfortunately, we found this at 10pm at night. Called and they sent someone out right away! Jerry was AMAZING. He checked literally everything to find the root of the problem. He was so thorough and made us feel so much better about the situation. I will always call Roto Rooter for our plumbing needs!
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