This is my first experience with Roto Rooter. They sent a technician, Mr. Maurice Gilbert. He was most definitely certified and knowledgeable about the Service, also very professional. He made sure I understood State regulations of installation via my old water tank. He was very patient with me asking certain questions about my new installation. I was very pleased with the finished service he did. He did a wonderful high quality job!!! Everything looks and works great! He knows the field and did it with great expertise . Thank you for sending Mr. Maurice!
Maurice was great! Very professional and helpful. He provided a lot of helpful information and made sure to do a thorough job. Our sewer has been clogged and whenever we would use the shower, washing machine, etc, the water would come back up and out from the sewer. That is no longer the case. We know that there’s the need for a camera to be used to figure out the issue with our sewer line, for which he has already put in an order. I asked him to check an additional issue with our plumbing separate from the sewer and he took care of it without a problem. The person I spoke to over the phone was nice and informative, and they were able to schedule us in for same day service. Within an hour of calling, Maurice gave us a courtesy call to let us know it he would be arriving within 45 mins/1 hr. They have a warranty where if within 6 months we are having the same issue, they come back and fix the problem without charge. The price was reasonable for the work performed and we received a discount for the additional work we requested while he was here. So far, they have been great!
Maurice was on time and professional. He quickly determined that my leaking expansion tank and T&P valve were the result of a failed PRV at the house supply. I agreed to the estimate. He completed the repairs in about 2-3 hours including the time to pickup a new expansion tank. Maurice answered all my questions as he performed the repairs and recommended annual maintenance I could do to reduce future issues. He cleaned up the work areas and put the damaged items by the garbage. He was polite and pleasant to talk with. Thanks very much Maurice.
Maurice Gibert was by far the most professional and friendliest plumbers I have ever met. He explained what he was doing every step of the way in simple terms that I can understand. Kaila, the site supervisor went above and beyond to help me understand what I needed to do next! 10/10 would recommend Maurice to anyone!
Maurice was a complete professional and so efficient! Maurice went above and beyond in showing me how to prevent issues in the future and showed me every step he took. I will definitely hire Roto-Rooter in the future(if needed)
For more information on our listings, advertising, coupons, and mailers, please contact us today!