I had a valve in my basement break which caused a leak. I scheduled my appointment online with ease. I scheduled it for next day due to timing conflicts, but I could have scheduled same-day about two hours out if I wanted to. The technician did arrive later than my scheduled window, but someone from Roto-Rooter called me within my scheduled time frame to let me know of the delay and allow me to reschedule if I needed to. My technician, Darren, was knowledgeable, professional and quick.
Josh Zembrodt
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January 25, 2023
Jerry arrived on time, was able to assess what needed to be done, explain the process and the potential risks, and presented us with straightforward pricing. He was quickly able to clean our plugged drain and help explain how to prevent it from clogging again. He left the work area clean and insisted on wearing shoe protectors while in the house. Very professional! Great work Jerry
Caleb Carswell
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March 25, 2023
Jerry was super helpful. He came out on short notice, identified the location of my clog quickly, and talked me through everything he was doing. He also answered a bunch of random questions I had about my house's plumbing. He even gave me a spare flange ring for a toilet replacement that I am attempting to handle on my own!
10/10, would do business with again!
Stephanie Smith
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April 22, 2023
Darren did an incredible job in working in 3 bathrooms in my home. He was thoughtful, patient and persistent in his efforts to restore usage of two toilets and full repair of bathroom leaking faucet. Outstanding job and the reason why I call Roto Rooter for all of my plumbing and drainage needs!!
Yvonne Amaya
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April 12, 2023
Darren was a very nice guy, professional & knowledgeable. He made us really feel comfortable about the process and answered all of our questions. If we have our way, in the future should we ever needed your services again, we will be asking for Darren. He appears to be very good at what he does and good with people. That was very obvious today. 🙂
I had a valve in my basement break which caused a leak. I scheduled my appointment online with ease. I scheduled it for next day due to timing conflicts, but I could have scheduled same-day about two hours out if I wanted to. The technician did arrive later than my scheduled window, but someone from Roto-Rooter called me within my scheduled time frame to let me know of the delay and allow me to reschedule if I needed to. My technician, Darren, was knowledgeable, professional and quick.
Jerry arrived on time, was able to assess what needed to be done, explain the process and the potential risks, and presented us with straightforward pricing. He was quickly able to clean our plugged drain and help explain how to prevent it from clogging again. He left the work area clean and insisted on wearing shoe protectors while in the house. Very professional! Great work Jerry
Jerry was super helpful. He came out on short notice, identified the location of my clog quickly, and talked me through everything he was doing. He also answered a bunch of random questions I had about my house's plumbing. He even gave me a spare flange ring for a toilet replacement that I am attempting to handle on my own! 10/10, would do business with again!
Darren did an incredible job in working in 3 bathrooms in my home. He was thoughtful, patient and persistent in his efforts to restore usage of two toilets and full repair of bathroom leaking faucet. Outstanding job and the reason why I call Roto Rooter for all of my plumbing and drainage needs!!
Darren was a very nice guy, professional & knowledgeable. He made us really feel comfortable about the process and answered all of our questions. If we have our way, in the future should we ever needed your services again, we will be asking for Darren. He appears to be very good at what he does and good with people. That was very obvious today. 🙂